@jessicavanel: 1… 2… 3 Strikes and you’re out! Karen is lucky that the Manager tried to find so many ways to work with her to begin with… 🤦♀️ #skit #hotel #talesfromthefrontdesk #frontdesklife
Your videos have convinced me to never book 3rd party if I can help it
2025-01-25 18:28:08
3376
claudial82 :
Ok, but couldn't you just offer the same rate to the client?
2025-01-25 19:53:00
3
Ellie :
I love how when told to leave they say u can’t do that then they hit out with ‘u can’t do that and im leaving’ as if its their choice they were leaving haha xx
2025-11-26 16:43:04
0
roberto.rivs :
As a hotel worker I BEG y’all never book third party
2025-01-25 19:53:14
1353
heyitsamari_ :
I really salute ppl working in this industry coz my patience cannot.
2025-01-25 18:01:43
4225
Keaton :
And then the Google review comes in where she is the victim and the staff was SO unaccommodating
2025-01-25 18:30:38
1304
Elizabeth Parks :
I hate having these conversations. 😂 Never book 3rd party!
2025-01-25 18:09:29
542
johnsteigerwald1 :
you can call the third party and have them adjust it
2025-01-25 18:15:47
14
jelysq 🇨🇦 :
How can third-parties charge less than the actual hotel?
2025-01-25 18:35:56
1
tkhaijin :
i cannot deal with all this 😱
2025-10-17 04:09:32
0
shannon :
I hate when people use 3rd party and don’t understand why we can’t change anything even after it’s explained
2025-03-25 19:25:16
1
jenyfermarie :
Our hotels won’t even cancel a 3rd party reservation- we direct them back to where they made the reservstion
2025-01-25 18:43:23
472
Doreen Andrea :
Those 3rd party apps are nuts. I had one I booked saying it’s 30min from where I needed to be. Half that drive was IN Lake Michigan so it would have been a 2 hour drive.
2025-01-25 18:19:26
53
Amanda :
I use 3rd party sites for my initial research (what hotels are in the area, which ones have the best rates, etc.,), then go to the direct sites to make my final decision and book.
2025-01-26 05:05:15
67
Bunny Rabbit :
never use a 3rd party.
2025-01-26 17:08:41
4
seasonedstew :
Same thing for airfare. If flight is oversold, 3rd party tickets will be removed for passengers that booked with airline.
2025-03-19 05:49:39
0
Kat :
I'll only use 3rd party to check rates then book directly through the hotel and see if they'll honor those rates
2025-01-25 18:20:07
32
Jaime :
The amount of times I had to deal with this exact situation and got blamed for “booking the wrong date” even though they booked themselves through a third party is insane 🤦♀️
2025-01-25 19:40:42
160
Azure Steel :
Pro tip you can get a better rate if you go directly through the hotel.
2025-03-23 13:03:27
0
Heaven Protsman 📚 :
I'm watching this on break at work (hotel) and I feel my blood pressure rising lol
2025-04-23 01:56:47
0
morgan :
I just tell people the cancellation is whatever it was when and where they booked 🤷🏼♀️not my issue
2025-03-21 04:49:50
0
Samantha M :
I always book directly through the hotel. Might be more expensive, but I'm more apt to have problems solved.
2025-01-25 18:30:09
52
Avery Watson :
I used to work front desk… this was a normal conversation and it was so frustrating 😭😭
2025-03-14 20:41:21
1
Jman1991 :
I never book 3rd party. I call the hotel directly
2025-01-26 01:58:04
1
Kristen Moore 🇨🇦🇨🇦🇨🇦 :
um any hotel can cancel a reservation, and try and find a better deal or similar deal and match and have the person pay via credit with dmg deposit. which means the hotel would get all the money and not pay a percentage to the booking site... (I ran front desk for 3 years and that's what we did.)
2025-01-26 23:00:29
1
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