@linkedbylaur: Option 1: give a refund but it goes against my return policy and if I do it for one person I’d have to do it for everyone, option 2: fight the dispute which will end up costing me more than refunding the earrings and will take months to resolve… help😅 #fyp #permanentjewelry #dispute #customerservice #markets
fight the dispute because you have proof of your policy
2025-07-19 02:32:00
20
beautysnoop 🔎 Megan :
Fight it absolutely! Used things don’t get refunded, everyone knows that
2025-07-18 23:36:25
29
Brittany Hicks :
Fight the dispute!
2025-07-19 12:03:18
0
Ashley Reeves :
Boosting this video so you monetize enough to fight her dispute
2025-07-19 01:58:12
13
Julie :
I cannot imagine the credit card company would take her side? That's not a legitimate reason to dispute a charge
2025-07-19 01:44:26
13
Tori :
The dispute won’t cost? Doesn’t the bank just ask for proof of purchase?
2025-07-19 02:46:57
0
gingersnap0279 :
Fight it because she wrong for that
2025-07-19 01:09:24
10
MillennialChickenMom :
This is hard. I would say do whatever gives you your peace back the quickest. She is out of line, and she did not have to purchase anything, she did so with her free will. If you refund her, ex
2025-07-19 02:47:58
0
elhle :
It’s weird to expect a refund for an earring purchase, especially from a small business imo
2025-07-19 04:52:01
0
Abby Robinson :
That’s ridiculous, I wouldn’t let her scare you into the refund girl! stand up for your business!
2025-07-18 21:14:18
13
A Bit of Earth 🌱 :
Customers are supposed to dispute fraudulent charges not just buyers remorse.
2025-07-19 03:19:14
2
Rachel Carlin :
Fight it on principle.
2025-07-19 02:36:35
7
Kristi Mackedanz :
Fight the dispute.. you have proof she has the item bought and that she received them.. and also committing fraud by doing the dispute.
2025-07-19 02:27:53
1
Lauren Stephenson :
Fight the disputeeeeee
2025-07-19 02:16:37
1
It’s Ashley Hall :
Fight it absolutely. She will do this to other small businesses the more she gets away with it. You deserve to be paid for your items.
2025-07-19 02:50:48
2
jen :
option 2 thank you
2025-07-18 21:35:58
1
N o v a 🦄🤍💫 :
You just said you wouldn't refund for *sanitary reasons* but then said she could switch for another pair? So now sanitary reasons dont matter?
Just refund her.
I worked in a jewelry store, where people could make their own pieces or buy finished ones. Earrings can 100% be returned and resold.
2025-07-19 10:36:53
0
blacknblue08 :
That conversation would have been good evidence when fighting back
2025-07-19 03:41:40
0
Stacey :
You offered her an exchange…nothing more is needed. That’s fair.
2025-07-19 03:34:04
0
GhoulFriend 🦇 :
💯 fight the dispute. She will have to provide communication, so I will be surprised if she will file a dispute because your policy is clear
2025-07-19 03:28:52
0
karuna :
I think it’s worth fighting it because you have proof! It’s the principle!
2025-07-19 02:52:09
0
Kaylee :
Fight it for sure
2025-07-19 00:52:41
0
Sarah Bergman :
Fight it!
2025-07-19 02:10:08
0
Shannon Kane :
Ugh this is so frustrating! I’m sorry this is happening- also a fellow small business owner and would love to hear what you end up doing! Praying for things to go your way!🤍
2025-07-18 22:30:02
0
Stacey :
She can gift them to someone else.
2025-07-19 03:33:39
0
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