@hanmadeatelier: @Shark Beauty might have to switch to @Dyson USA

Shark Beauty :

Hi Hannah! So sorry you are having this problem. Can you send us a DM on IG so we can further assist. 🫶

N :

You’re holding down the release button.

sofaloaf😜 :

you have to lock it

kimlacy :

I’ve had mine for over a year and it’s never done that

Morgan :

Omg this happened to me and then I contacted shark and they sent me a knew one DO THAT. So much better and never does that anymore

livjacks | OC FTM :

Dyson’s is worse lol

MB :

User error boo

rachover :

Not once has mine ever done this lol

partyevening :

Omg! I am not alone… exact same thing here. I have curls as well and it is falling down all the time. My feet are worried when I do a blowdry with this 🤣

evaozlem79 :

My Dyson airwrap does the same thing😥

Lisa The Cat :

I have shark and dyson. Dyson much better

Leidy falette bueno :

I have mine for a while and have never done that and my hair is curly and difficult

Emma :

i’m so glad mine isn’t the only one that does this…it makes me so mad

SoyDanu :

sam 🫶🏼 | mama x2🩷🩵 :

thank u for this you just stopped me from spending $400!!! ily hannah

Abbey Kross :

Actually drives me crazy when this happens 😭

Madison Payne :

My lock broke and it did this. The warranty should get you a new system.

chat.hehe :

the OG dyson has never done this to me

carol :

Got mine replaced and the new one does it now too

MapleMeow40 :

My Dyson does this but only with the round brush attachment

lauren flippo :

No

chlodowd :

Crazy if you don’t do it on purpose it doesn’t do that !

Doriam| :

It’s defective, I bought one and returned it bc of this, got a new one and it works perfectly fine

Bekah Tuft :

I’ve had mine for almost 2 years and it has never done that 🤷‍♀

kara :

No but mine shocks me! hope this helps