faaace jones
Region: MX
Tuesday 14 October 2025 02:01:14 GMT
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Ravia B :
Someone in the comments said that she stopped going to her nail tech because she realized that she didn't know her name and that was just crazy
2025-10-14 14:29:07
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KEI :
She even moved with her when she moved shops. She understood every time she rescheduled , and she couldn't even do it ones for her.
2025-10-15 06:37:18
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𝐍𝐢𝐜𝐨𝐥𝐞☆ :
I broke up with my nail tech this year for this
2025-11-23 00:23:22
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mellybelly :
When I used to get my nails done on the regular a few years ago, my tech bless his soul best person ever, he gave me a free set cause I didn’t go in for 4 weeks, he called me and asked where I was at I said I had a lot of bills he’s like come on in it’s on me
2025-10-14 14:39:39
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Bree C :
Everyone wants to be a luxury service provider but quite literally 95% of people don’t know how to be that.
2025-10-14 20:30:30
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s 🇨🇦 :
is it not business 101 that it’s wayyyy more expensive to acquire new clients than it is to keep existing clients?? 😭 this is why loyal customers should get that extra bit of leniency !
2025-10-14 14:50:57
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MissK💋 :
They are so out of touch.. that's why you know that it's just a business to them and not a passion.
2025-10-14 12:05:11
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Lolo :
I didn’t go to my nail place for a year after I had my baby, and my first time back the owner ran up to me asking how I’ve been doing, how’s the baby doing etc. and then gave me some free products. Like it costs next to nothing to show an ounce of loyalty to customers.
2025-10-15 13:19:00
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larissa._.stones :
I once completely no showed a hair appointment on accident without realizing because I was so busy. Usually the stylist charge %100 of the service fees for no shows, but my stylist waived it and just booked me another appointment with no extra charge. I’ve been going to her for several years now because she is absolutely amazing and I tip her accordingly 🫶
2025-10-15 00:16:08
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Sydney Micheals :
Yup! Cause I’m paying over $200+ to get my nails done consistently and at the very least there needs to be some allowances on both sides if we’ve established a relationship!
2025-10-15 00:29:16
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IslandgirlChris🇨🇦 :
I accidentally showed up for my hair appointment a week early and my hairdresser practically shoved me out the door. I had been going to her for years and always had a standing appointment. it didn't sit right with me and I cancelled and never went back.
2025-10-15 11:37:30
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ashleyc_95 :
and keep in mind she said she was 15 minutes late this one time because something happened to a family member health wise. so it wasn’t for no reason
2025-10-16 14:51:24
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HYPNOTICA :
Omg no one wants to actually be a sales person anymore we’ve literally lost the art. You want loyalty from your customers you have to SELL it to them. It’s a two way street guys.
2025-10-14 23:46:13
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Miles Leon :
I’m a wedding saxophonist. Imagine me getting upset that the wedding isn’t going according to the schedule. Gotta give grace and be flexible ESPECIALLY when the client is nice
2025-10-21 13:59:18
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Ineffable :
I completely agree with you , yes let's give grace and build community within those spaces but never at your own expense
2025-10-14 16:50:12
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Samantha Swayzie :
It wasn’t hair it was nails
2025-10-15 10:50:01
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juliet :
i recently missed an appointment because i had the time wrong in my head and when i got the calendar notification i called immediately (so right when it was supposed to start) to reschedule and i was like “i know there’s a fee to reschedule so late and that’s totally fine, it was my fault” and she was like girl… be so for real. this isn’t a pattern for you, obviously we’re going to waive that
2025-10-16 13:47:48
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Java☕️| Corporate Escapee :
Girl, I get your point but get your invoices paid 🤨
2025-11-03 06:51:30
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evilquvvn :
thank you for breaking this down perfectly!!
2025-10-22 13:14:29
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notbrittttany :
So many people wanna provide a luxury service having never actually experienced luxury themselves. I don’t mean any shade but how can you deliver white glove service if you’ve never had it yk
2025-10-16 21:02:18
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Tai Esmeralda :
I havent gone to anail tech for years 😩😩
2025-10-16 11:13:17
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Nichole C :
I’ve been going to my wax lady for years. Slept through my 8am appointment a few weeks ago (I’ve never even been 2 minutes late before). We laughed about it on the phone and she told me to come after the studio technically closes. No extra fee. This is the service I’ve maintained even when money was tight.
2025-10-17 03:13:00
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Marie C :
If you don’t get paid, can you go to small claims?
2025-10-14 12:39:36
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JustAGuy🇩🇲 :
Me updating my huge spreadsheet to see what subscriptions ending in October and yall charging more for that? Nah 🤣. Good video tho sis
2025-10-17 15:06:20
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ppbrunchlunch :
Mind you, being 15 mins late, the nail tech could’ve still fit her in but just say that they would have to go with a simpler design to fit in the time slot and then key the client decide if they wanna reschedule or not. Just automatically wanting to reschedule without finding a middle ground is weird.
2025-10-16 03:52:54
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