Cleo
Region: GB
Saturday 29 November 2025 14:10:52 GMT
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Glitxhh :
company hates when you don't upsell, customers hate when you do upsell, no one can just be happy 😭
2025-11-29 22:37:06
4776
Cleo :
just to clarify, people think mince pies are generally gross - not just the costa ones 😌
2025-11-30 05:41:28
983
Cali and spotty :
I’m slightly upset that it’s fruit and not a nice mince pie with mince and gravy inside☹️
2025-12-01 19:35:36
0
loridefender :
unless i’m making commission im not upselling anything
2025-11-30 00:44:07
2298
feedercharlie :
tbf upselling does work on me even if i dont like things. but i do love a mince pie sign me UP!
2025-12-02 14:45:42
0
eri..vsp :
Had a customer threaten to throw his Sig latte at me 😍
2025-11-29 20:04:54
518
rob :
“would you like to try our signature latte instead today!” “what’s the difference?” babe idk. i’m so sorry. it’s just textured milk with a heart. i have to do this i’m sorry.
2025-11-29 23:55:14
617
tinypaigie :
I think it’s when we have to try doing it in the morning and then the customers just laugh at us x 😆
2025-11-29 18:25:54
850
˚₊‧꒰ა stella ໒꒱ ‧₊˚ :
upsellimg is the most humiliating thing u can make a human do
2025-11-30 09:34:03
1319
🦢 :
I won’t go back to Costa after being charged for cream and marshmallows in a hot chocolate 😔🥲
2025-11-29 22:06:30
66
JudIth Michelle Hugh :
gosh you look like a young toyah Wilcox xx
2025-12-01 09:46:51
0
Blackcatmama :
We’re all wise to the upsell technique, please just serve the coffee we asked for?
2025-11-29 22:35:51
69
Fern Rebekah :
I work at coffee #1 and am loving life at the moment as one of our grinders is broken so I don't have to upsell seasonal coffee 😂
2025-12-01 08:54:52
2
rory🪭 :
everything sold at Costa is disgusting
2025-11-30 00:39:46
40
may :
the gingerbread latte is horrendous? have you heard this from other people or maybe it was just the branch I went to?
2025-11-29 22:03:55
1
🌺mymy🌺 :
me when I hear the area manager complaining on the conference call about signature lattes dropping due to mine pies
2025-11-29 16:36:19
140
Andy7468643 :
Forced upselling everywhere is so annoying, if management wanted to upsell they should be providing samples not asking if they want something they could have ordered if they wanted it
2025-11-30 08:15:42
97
charliecobaltsgirlie :
I’ve never been upselled anything in costa i did try those Christmas muffin tho and I hated it .
2025-11-30 13:18:10
0
呼吸 :
like i’m not going to ask someone randomly while serving if they want one like i wouldn’t want one i don’t think they do either or they would ask me for one and don’t even get me started on the signature lattes like get me out i don’t wanna hear about them💔
2025-11-29 21:29:40
76
Lauren🍒🐆 :
Don’t forget double points for it being warm with real cream😭💀
2025-11-29 22:38:51
32
Reid :
Signature lattes haunt me
2025-11-29 20:25:13
39
licegirl@@ :
its such a weird thing to upsell people on, like marmite either you love them or you hate them so why do I have to try and push it on everyone
2025-11-30 04:45:28
9
dom 🦇 :
and signature lattes 🫠
2025-11-29 19:56:18
29
Zoe :
but you love putting on your child voice to sell more
2025-11-29 14:21:46
10
John Moore :
I actually like your new hair colour, cleo, from one costa barista to another keep slaying
2025-11-29 20:56:22
18
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