✨️The Real Veronika ✨️
Region: US
Saturday 01 January 2022 02:11:22 GMT
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hashofet :
Customer service has drained my soul. I had to leave this type of work.
2022-01-01 15:18:56
62
Sneakymode :
I work as a CSR as well and one thing you need to do is SHOW CONFIDENCE! yeah... even over the phone you can do that otherwise they'll get more upset.
2022-01-01 05:46:57
57
LaBruja305 :
I work in property management, I feel this on so many levels. I love my job but managing peoples homes. Girl!! 🤪
2022-01-03 14:37:08
2
cheyenne • etx hairstylist :
Can you do a video where you show how you usually talk to them? Like recreation?
2022-01-02 20:37:19
7
willow_girl5 :
Try cashier. Customers who had a bad day like to take thing out on you. An it is true customers are not always right.
2022-01-01 03:14:36
8
Vanessa :
This is amazing! I couldn’t have said it better. I use coloring books and fidget objects like spinners and those lil pop toys to help with triggers
2022-01-01 17:41:28
14
Mindie T :
I tell my agents to politely ask them to stop swearing 3x and if they don’t stop they can do a soft call ending.
2022-01-01 02:26:57
8
DeminMaine💙 :
You should do training videos for companies! Really great advice, and you have a great attitude.
2022-01-01 13:41:27
63
Mirtha Tetter :
Congratulations on a million followers Love, I love these tho because it’s what we WANT to say lmao but we’re professionals😁 we know what it is!!!
2022-01-01 05:53:11
4
V🇲🇽 :
It sucks all jobs you gotta deal with people. I feel bad for the people that work in retail front facing customers
2022-01-02 00:31:35
4
BetsyLaReina :
I work as a CSR, my team lead let us know not to take it personally, the customers are mad at the company. We always need to use empathy!
2022-01-02 02:43:57
3
Jennifer Hand-Losins :
Oooo I get the face to face thing. My face says things that I can keep my mouth from saying.
2022-01-01 16:26:19
34
Anita J In FLA :
Great advice...I worked for answering services/customer serv. since 80s. Only worked as cashier twice. Never again. Give me the headset! 😂
2022-01-01 21:51:23
7
Cheryl Garcia :
I flip off the computer and keep my friendly customer service voice going.
2022-01-01 17:20:08
12
Margarita Rosario :
🥰 Thank you it a great lesson
2022-01-03 03:53:48
3
Superstar :
just love you 💕 great spirit🥰
2022-01-01 22:40:57
4
🌸🐢amazingmom🐢🌸(Anabel) :
It took me a long time too, do your best forget the rest
2022-01-02 06:26:04
3
Sandra :
facts I had a lady that tore me a new one and she hung up. that lady called me back the next day and apologize.
2022-01-01 03:46:22
3
BekBek :
I’m in customer service at the driver’s license office. Boy, do we get some doozies!!!
2022-01-01 17:00:38
3
Danalyn Vierira :
Yes wish you could say 😂
2022-01-01 03:52:13
3
rkdean57 :
Great advice. I work in Security and you are so right!!! HAPPY NEW YEAR. You appear to be an amazing employee 😊
2022-01-01 04:44:03
3
Emme Charley :
Love your videos, attitude in satire, professionalism, & “Nuyorican!” Have used your videos to help me & colleagues process rough calls with humor 😎
2022-01-05 12:28:09
1
MGTKRsmama :
I was a csr for over 30years, cashier & cage I dont think I'd do to well nowadays, I'm a redhead I'd be fired
2022-01-01 21:44:38
6
pacojazz78 :
Our International co put us thru a 2 day course called MAGIC, very effective towards dealing with all this & even in life in general
2022-01-01 21:33:30
4
Lacey B. Jordan :
It’s the yelling and condescending tone… whhheeww
2022-01-04 01:08:41
1
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