Goodalls Lawn Care
Region: US
Tuesday 03 May 2022 13:02:42 GMT
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luisnieto5390 :
no bro...she's sickened by it...
2022-05-03 15:12:39
1188
Mr. Skeet :
Anyone who states they’re “sickened” believes they’re entitled to at least a $500 credit of some sort.
2022-05-03 16:45:19
460
Kailey :
Chances are she’ll never take the time to pick up new ones 👍🏼. Good job making her feel heard and offering solutions.
2022-05-03 13:18:44
400
GriffS4 :
I appreciate so much you share the tough times and convos. Oftentimes business owner creators paint an only good things happen picture.
2022-05-03 13:08:17
1198
walletmonster :
Customer service 101. Be understanding. Never argue. Don’t make excuses. Apologize. And don’t put Customer on the defense.
2022-05-03 15:25:56
790
pappymase :
You ain't a boss until you taken a L here and there.
2022-05-03 17:21:51
310
user1096309722110 :
So people aren’t allowed to complain even when you make a mistake now?
2022-05-03 18:03:36
9
Matt Buscher :
Seems like stuff is always happening with this guy
2022-05-03 17:05:25
277
Chris Suttle :
I think both parties handled this problem well
2022-05-03 13:19:55
218
JerseyMomsHell :
Stuff happens. My guys got the mower stuck on railroad ties, ripped them up and left 😂 the owner came and fixed it. No problem. We laughed
2022-05-03 13:11:22
102
Crawford diesel performance :
The blank stare lol
2022-05-03 13:18:04
70
MowensLawnMow :
handled well. top job!
2022-05-03 13:12:10
60
user1304019112527 :
What “business owner” videos client interactions for TT?
2022-05-03 15:08:08
53
Corey :
Sounds like she doesn’t have several year to wait. 😳 You handled it great. 👍
2022-05-03 13:19:25
53
Sinful :
This business line sounds like a lot of older people trying to complaint about everything
2022-05-03 14:27:11
51
Lawn Care Juggernaut :
I bet money they cut it out because it was dead
2022-05-05 15:11:31
40
Cole Lochtefeld :
I would be worried she would see you recording this
2022-05-03 14:55:52
19
evanjd5 :
When our company plowed, first storm an older plow driver missed someone’s driveway by 30’ and sunk the truck in their lawn lol
2022-05-03 15:03:53
11
Andrew Burton :
Just curious, have you lost any clients for recording them without them knowing?
2022-05-03 17:43:30
8
Dan Mitchell :
You talk to people so well!! I wish I could communicate like you
2022-05-03 13:24:04
7
ally :
need to have some training with staff it seems
2022-05-03 13:20:46
7
Mrs. BB :
Yikes… your company always has mad issues…
2022-05-03 14:28:40
7
user1760021049571 :
nice to hear I'm not the only one who deals with unhappy customers, but in the end we are the ones responsible for our employees. good video
2022-05-03 16:04:17
6
LiveMoreTv :
She’s the type of lady to stand up the second the plane lands…walk to the front of the plane and block the aisle to talk to a friend
2022-05-03 17:40:12
5
user9160193398789 :
Well done with good customer service and acknowledging your guys messed up and took responsibility!
2022-05-03 16:19:01
5
user1304019112527 :
This company couldn’t be any more unprofessional
2022-05-03 15:07:13
4
Nikolai :
Ur face lol totally like...can we wrap this up or wut hahaha let me pay for it and move on...
2022-05-03 13:16:27
4
Farrout :
This guy 🤦♂️
2022-05-03 16:42:18
3
Matt :
Mrs Puff.
2022-05-03 15:08:59
3
Michael Costello :
You handled that awesome and not blaming it on the employee which is the easy thing to do shows great leadership!
2022-05-03 18:11:07
3
kaylyssmacd :
It’s hard to handle complaints like this without throwing your employees under the bus which isn’t right either. I think he handled this well.
2022-05-03 17:27:49
3
Colby :
Seaway would never @evanruddy @Braydon Bush
2022-05-03 23:43:46
2
CS Lawn & Landscapes :
At what point were you like “let me record this encounter”
2022-05-03 15:02:35
2
Geffrey Williams :
Why’s she so torn up about some bushes
2022-05-03 13:06:42
2
NarrWahl :
*Removes dead bushes. *asks for refund because she bought them years ago and never cared for them
2022-05-03 18:52:36
2
Jc Mazzurco :
Love how you show the good and bad! 99% of guys on here show only the good. Bad times happen just as often. Big or small
2022-05-03 22:39:29
2
Beth_Bryant :
@danielbryant34 🤣🤣 lawn care problems …
2022-05-03 14:24:10
2
bomanza301 :
mow and blow shouldn't do ornamentals
2022-05-03 13:20:20
2
mrdigs34 :
cut Karen out!😂
2022-05-03 13:12:54
2
thedavephanRL :
She’s acting respectful and she has had her property destroyed. She has a right to be reimbursed.
2022-05-03 19:45:41
1
turbotito :
there was a point in time where this guy wasn’t on my fyp, good times!
2022-05-03 18:17:00
1
⚡️Alex⚡️ :
I love when cuestomers try to make you feel as bad as possible
2022-05-03 18:30:59
1
Clark Callahan :
Eye contact with a client is important and not being on your phone👍
2022-05-03 15:05:33
1
ῳıʑ :
Spring cleanup, but don’t trim down the overgrown bushes 😂
2022-05-03 19:10:05
1
josh9981 :
handled perfectly and still have her business that's a good business man there
2022-05-03 15:17:48
1
Lawnfather :
😏 Yes it is . 💯
2022-05-03 17:30:53
1
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