@erikakullberg: Last chance to join my FREE 7 Day Money Bootcamp. Click the link in bio to sign up. Kickstart your 2023 Money Goals the right way. (Sign-ups close on Dec 31) Know the FINE PRINT for Southwest! 🤯🤫 To review the key points I talked about in this video, see below: For Tip #1: Directly from the Department of Transportation: “If your flight is cancelled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation – even for non-refundable tickets. You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as a seat assignment.” Search “Department of Transportation Flight Delays & Cancellations” to find this language. For Tip #2: Directly from the Department of Transportation: “Airlines are required to compensate passengers for reasonable, verifiable, and actual incidental expenses that they may incur while their bags are delayed - subject to the maximum liability limits.” Search “Department of Transportation Delayed Baggage” to find this language. On Southwest’s Contract of Carriage, you can find information about their baggage policies in Section 7. If your bag is delayed/damaged/lost, you MUST follow the steps listed on their Contract of Carriage (starts on page 43, subsection called “Claims”). You’ll need to get a Baggage Report Number from them. For Tip #3: Search “Department of Transportation Airline Customer Service Dashboard” to find the dashboard that shows the 4 things you’re entitled to that I talked about.
Money Lawyer Erika
Region: US
Wednesday 28 December 2022 14:42:51 GMT
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Hawaiian5oh :
She about to bankrupt Southwest! 😂
2022-12-28 15:10:21
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Tara :
Please remember to still be kind to anyone you engage with at SW- it is not that person’s fault and they are working overtime to try and help 🥰
2022-12-28 15:41:43
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MommaG :
except they cancelled & delayed all due to weather to avoid this exact scenario
2022-12-28 15:11:36
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Gingerbeardman :
What if they keep saying it is because of weather?
2022-12-28 15:14:34
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Melissa Jasmin :
Erika about to do some damage 😂
2022-12-28 15:13:25
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OldBaldy :
“Feel free to share it with them” 🤣💀
2022-12-28 15:12:07
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Toni_ontheBeat :
Bag delayed😳😳… runnin to Gucci 🏃♂️
2022-12-28 15:15:08
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BlahBlahBlah :
The pettiness at the end 😂
2022-12-28 15:07:30
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Lilac ski :
What can I do if a Greyhound cancels unexpectedly?
2022-12-28 15:30:25
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Daisy8675309 :
Aren’t they claiming it’s “weather” related? So wouldn’t that make number 3 not applicable right now?
2022-12-28 15:56:43
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Ryzz :
I was on hold for 4.5 hours, and they cancelled 3 of my flights. I now have to drive back to CA in a rental.
2022-12-29 00:07:29
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courtney :
And let’s remember not to be overtly rude to those working because it’s not their fault your flight is canceled :)
2022-12-28 16:03:50
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Roni Saucedo :
But they just say it's delayed to weather somewhere.
2022-12-28 16:00:31
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Martin :
There were people waiting for 3 days sleeping in the airport
2022-12-28 15:07:32
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Hilldog :
I’m going to Hawaii in about 3 weeks and traveling SW. So thank you for this! I know it’s in 3wks, but after all these vids, I was getting nervous!
2022-12-28 15:58:57
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Jen :
Except, they will claim it’s all due to weather. That is their loophole
2022-12-28 16:24:37
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Money Lawyer Erika :
If this impacts you, please read the full caption - I’ve put the details you need (and sources) in there ❤️
2022-12-28 15:21:48
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Ally Young-Price :
Erika! Does the reimbursement also apply to other airlines like West Jet? They lost our bags over 6 months ago and still are saying they only can rei
2022-12-28 16:03:26
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Becky Ann :
Lol except they aren't answering the phones anymore😂
2022-12-28 15:22:00
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Chris Cavell :
Erika. Alt bought this is happening bc of their technology and inability to mobilize their workforce, the origin of the issue was weather. Thoughts?
2022-12-28 15:10:43
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Ledy Jane Smith :
Not just weather if it’s ATC’s routing fault they won’t give you anything, from experience 😡
2022-12-28 15:42:12
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TTbugfornow :
These delays and cancelations quit being weather days ago. But we all know SWA will say it's weather to avoid having to compensate passengers
2022-12-28 16:36:21
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