@therealveronika_: When asking for a manager backfires #fyp #fypシ #workfromhome #latinxcreatives #Latina #callcenter #customerservice #newyork #bronxny #boricua 🇵🇷 #nuyorican #nottodaykaren

✨️The Real Veronika ✨️
✨️The Real Veronika ✨️
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Region: US
Monday 19 June 2023 16:56:49 GMT
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hildafeliciano1
Hilda Feliciano :
We need supervisors like Veronica!!! #Veronicaforpresident
2023-06-19 17:03:59
14873
sparkly_creations611
Sparkly_Creations 611 🌸 :
This needs to be done in so many places!
2023-06-19 17:08:11
7087
dlayne83
DLayne🦄 :
I wish I could tell people this! People take "the customer is always right" way too far! No you're not!!!
2023-06-28 18:27:38
11
tiktokistoksik
tiktokistoksik :
Escalation manager escalated quickly
2023-06-19 17:12:10
4996
diana.concepcion
Diana Lizette :
I need you in my life!!! I’m tired of being treated like I’m not customer service is not an easy job
2023-06-19 17:13:59
2846
msjoyolet
👩‍🏫🪻❇️ ERIN ❇️ 👩‍🏫 :
"Be a nicer person!" Love this! 💜👏
2023-06-19 17:18:50
4021
amandasheppard360
ashep1024 :
Do people not even listen to the voice recording that always says this call with be recorded for quality assurance and training purposes😂😂
2023-06-19 17:14:39
1643
djvava90
Mr. Percy :
😂😂best manager award
2023-06-19 17:39:32
1297
joshv3822
Josh SF :
is this really real? if so that's amazing,
2023-06-26 04:31:10
11
_callmerockie
Call Me Rockie :
Asking her how she contributed to the interaction was priceless! You held her accountable in such a professional manner. 👏🏾👏🏾👏🏾
2023-06-19 22:15:47
1843
user709638374
DLOve :
Love the fact you brought up how a customer contributed to the interaction cause that's the key in resolving issues & defending customer service Reps.
2023-06-28 05:41:23
1397
annie0928
annie28 :
all costumer center agent must have a supervisor like Veronica 🥰
2023-06-19 22:13:24
1510
user4686145774361
El Hadj Karim Bakayoko :
that customer is always right, is what actually destroyed customer service. Thanks for standing up for your agents. love it.
2023-06-29 23:54:37
703
shannyj57
Shannyj :
Queen🥰
2023-06-19 17:12:41
278
fjrnengjdjenrnci
Matt Carpenter :
People are unbelievably rude. I really pray for you guys who are in customer service
2023-06-19 17:11:36
103
heyzochi
✨Z O C H I✨ :
This needs to be done in any customer service company
2023-06-28 02:25:07
246
ddcchick15
DDCchick15 :
Lol Slay!!!
2023-06-19 17:03:32
116
soybryanworship
BryanAguilar :
El verdadero “Educate the Customer”😭
2023-06-24 02:40:32
158
speedtunertychotechs
ITSforTriftyshop :
we need this kind of escalation manager, i love veronica 🥰🥰🥰🥰
2023-06-26 04:02:11
98
ednanoose
Edna Noose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 :
As much as I would love it, there is ZERO chance a manager would be this way towards a customer 🤦🏻‍♀️🤣
2023-06-29 15:59:41
9
ask_yuki
Trainer_Yuki :
Veronica is a must!!
2023-06-19 22:47:06
83
edgarg09
Edgar :
Omg!!! U are our savior!!!❤️🙌❤️👍🥹🥹
2023-06-21 19:19:31
135
la_colf_dei_pupotti
Kikka :
magari si potesse rispondere cosi
2023-06-27 23:18:08
15
tom.crum
Tom Grierson :
I'd give the escalations manager a warning or fire her. 2nd line should be a dispute resolution. " be a better person". 😁😁😁😁😁🤣🤣🤣😂😂😂
2023-06-28 02:26:56
9
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