@sarah_conner1: comfort inn choice hotel , WV. argument with guest and front desk employee over wanting different room because of broken bed and refunded without permission. #comfortinn #rudehotelemployee #sleepincloset #rudestaff #poorcustomerservice #badhotels

🩷SarahConner🩷
🩷SarahConner🩷
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Region: US
Sunday 22 October 2023 20:21:25 GMT
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mrs.shelbycleaves
shelbydrinkthejuice🧃🧃🧃 :
I’m TEAM COMFORT INN MANAGER! She better than me. But I only stay at Hiltons
2023-10-24 22:03:42
2316
user7518110959679
traciasash :
omg I could not deal with customers like this
2023-10-23 13:50:09
1008
ghastly258
Ghastly :
The hotel guest is indeed wrong.
2025-07-12 10:31:14
0
qu33nbee989
Bailey Denise :
If they don’t HAVE another room to give you then leave and find another hotel. They cant just GIVE you someone else’s room. 🤷🏻‍♀️
2023-10-24 01:54:23
2163
slazer101
Slazer :
You don't pay for a room up front. you reserve a room with credit or debit card and then pay for it when you leave.
2023-10-22 20:28:45
1123
ememaemmy
user8762863880287 :
They got a room, didn’t like the room, there are no other rooms available and they don’t understand
2023-10-25 11:04:56
1195
tiffm7688
tiffm7688 :
You know she tried to tell them several times nicely and politely before she started to break it down in baby steps and then they kept going
2023-10-24 21:08:33
715
patriciaestrada98
Patricia R Estrada :
ok they said the bed was broke. if there is not another room. either way why argue get your deposit and leave.
2023-10-23 04:36:37
501
christinereposa66
christinereposa66 :
So what was the outcome ?
2025-07-16 07:21:36
0
parishiltonsankle
Liv :
So they complain the bed was broken but suggest to her that another guest should take that room and switch w them? 😭
2023-10-25 00:41:36
212
solitaryisle
SolitaryIsle.com :
Just curious what is “refunded without permission” a business doesn’t need permission to issue a refund, am I missing something?
2023-10-24 01:09:01
436
casandralang
Casandra Lang :
I work front desk at a hotel I 100% agree with staff
2023-10-25 03:50:23
485
belindathompson46
belinda thompson :
I really want to buy her a drink. 🥰
2023-10-25 02:04:47
124
rosauratorres31
Rosaura Torres :
My Facility.??
2023-10-22 21:22:35
86
thebeautyandthebird
thebeautyandthebird :
I manage a hotel and I feel this so hard. Then they threaten a review as if that’s going to change anything. Byeeeee
2023-10-26 12:17:10
156
britdaw
Britney Jade :
“I’m off the clock” I felt that sis…
2023-10-24 21:25:14
734
alissa123456788
Alissa_❤️ :
hotels can not release rooms until 4am it has to be 12 hours after check in I would have just taken the refund and went elsewhere
2023-10-23 13:15:20
34
brendaliscolon
brenda :
I had this same staff member in May and she was the BEST!!!! 😂😂😂We spoke so much about beaches and she was just awesome 🥰
2023-10-25 16:49:25
288
jennicasefromtheblock
Jenni Case :
I feel every inch of this manager’s pain. So we’ll done on the manger’s part. Girl pat on the back. I’d hug you if I could meet you. I get you
2023-10-24 01:51:34
354
dejankim7
Dejankim911 :
I would have disengaged long time ago.
2023-10-27 01:05:00
4
sambazon808
Jo :
Wait, so she says “you did not pay,” but towards the end of the video she holds up a receipt showing she refunded you!?
2023-10-24 09:40:24
4
calypsocat98
calypsocat :
I work at a hotel and I can tell you right now the desk lady is in the right 😂 some people just really don’t understand how hotels function.
2023-10-31 08:29:28
71
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