Dee ✨
Region: US
Wednesday 24 April 2024 13:45:16 GMT
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Catchmeifucan :
Going back this year for her birthday?
2025-03-30 03:22:20
0
Krissy Kay :
When my kids were younger I couldn’t afford more expensive build a bears, when I plan for something like birthday bear I only have enough for that exact bear… I don’t have $60 I’d have $20…
2024-04-24 14:15:32
36
norineg2 :
Momma bear has the right to complain!🥰
2024-04-24 21:37:22
20
•• 𝕂𝕒𝕪𝕪 •• :
I’m glad she’s going to get a redo ❤️Happy Birthday Valentina ❤️
2024-04-24 16:11:32
15
Emmy Ann490 :
I really hope she gets the bunny. Ik it’s not the “birthday bear” but after the experience y’all had I think it’s a fair trade.
2024-04-24 21:53:51
6
Kcgirl80💙⭐️ :
I would have let the daughter get what she liked. It’s not about u it’s about ur daughter.
2024-04-24 19:56:41
6
s fett :
Your concerns are completely valid. I’m glad your daughter gets a redo experience!
2024-04-24 18:56:34
6
Browneyes :
For people leaving negative comments, its like going to Disneyland and having an employee be rude to your child on her bday. Same goes for build a bear! Children go there for the experience!
2024-04-25 02:58:36
5
🔥🖋️Adriana🖋️🔥 :
I’m so glad they are going to make it right!
2024-04-24 15:31:40
5
K :
you claimed you didn't want to spend the money because you spent money at cc, but now it's to prove a point to the employee?
2024-04-24 20:50:48
4
Wanda Williams Colem :
I 100% agree with you on this whole situation
2024-04-24 14:12:07
4
norineg2 :
$60 was insane
2024-04-24 21:36:32
3
norineg2 :
Buying the bunny wasn’t the point! The employee was!
2024-04-24 21:35:55
3
Marci :
Birthday or not the way she acted wasn’t even for a normal experience! Our BAB always makes it so fun even for just a regular day.
2024-04-24 15:20:43
3
Bryant J :
it was Deplorable how you were treated! these horrible people are getting $7.50 an hour!! how DARE she not worship the ground you walk on!! 😀hi
2024-04-24 15:06:25
3
Jen X 🍉 :
Corporations advertise a sense of consistency. When they don’t deliver consistently, we should hold them accountable.
2024-04-24 15:04:02
3
Haylee Bee :
You need to have the attitude of a Disney employee to work at Build A Bear. If you don’t, go work somewhere else. I would be sad too if my child had this experience
2024-05-02 10:22:16
2
torriwalker25 :
Bab should gave u the bear for free
2024-04-25 02:03:45
2
Dee ✨ :
Thank you @Build-A-Bear 🥰
2024-04-25 01:14:58
2
Demitrehy :
I just took my son to do his build a bear and it was a horrible experience as well. I’m glad your daughter gets a due over! ❤️
2024-04-24 18:33:37
2
Hayley :
i understand I took my son on his birthday he got a hat,sticker and pin he got to make the birthday bear he could of cared less it was just as exciting for us moms to see our babies have fun
2024-04-24 17:07:16
2
👽melissa👽 :
So happy to hear this!!! 😊
2024-04-24 14:41:28
2
Olivia Ambrogi :
Yes!!! Build a bear isn’t about the bear! It’s about the experience! So glad they are making this right, and she’s getting a wonderful experience out of this!
2024-04-24 14:37:44
2
chrisc951 :
💯% Agree, you got what your daughter deserved. Should have never happened! Some of the negative Nancy's are probably related or know the manager of that BAB 1st location.
2025-02-21 08:48:13
1
Jen :
You have the right to complain, I’m sorry not everyone has or wants to spend $60-100 on a bear personally I’ve spent a lot on bdays but I couldn’t always do that glad the manager reached out 👏
2024-07-01 19:42:27
1
MaiTai Paynos Version 🕊️ :
I’m excited for you guys to get a better experience 💗
2024-05-07 18:08:17
1
Alexia | Milso🌷 :
I wish the trolls understood that sometimes parents don’t have $60 bucks for a bear or whatever the pink bunny cost ! You go in with the set amount you were gonna pay for the birthday bear
2024-05-02 22:05:25
1
Mama Juju {SAHM} :
Now I’m ready for the update to the update lmao
2024-04-28 20:22:26
1
makeupartbymary :
I’m so glad they are making it right. Some people don’t realize how excited parents get to do fun things like this for their kids! It sucks when someone ruins the experience and taints the memory!
2024-04-26 23:01:04
1
Katrina :
Your statement is valid. You did not have the experience you were entitled to. I’m glad you get to have a better experience next time. Your a good mom 🥰♥️
2024-04-26 14:44:55
1
Jenesthetics :
Can you tell us how the redo went I would love to hear about it
2024-04-26 02:56:37
1
Kelly Rodriguez :
Treats others how you want to be treated or how you want your kids to be treated period. Specially to a kid that don’t understand or knows how to defend herself.
2024-04-25 20:04:47
1
Alessandra 💫 :
I agree with you but if the worker has a child herself she should know how to engage with kids and be animated around them
2024-04-25 17:33:55
1
BereLiz :
It’s bad costumer service! That’s not ok!!
2024-04-25 05:50:54
1
The Texas Fur Babies :
It’s definitely the principle of it I would’ve done the same thing
2024-04-25 05:05:19
1
April :
So glad she’s getting a redo also you mom how you want! We don’t know your budget and weren’t there… and even if were it’s still not the place you are the mom you know what’s best! 🥰
2024-04-25 03:55:06
1
makemoneywithjaho :
Glad to hear @Build-A-Bear is making it right and letting her redo it.
2024-04-25 03:54:41
1
Rodriguez78 :
Girl I would have been pissed I went in there just to look around but I was like Omg the prices for a bear. But I am happy you spoke your mind some people don't belong in customer service
2024-04-25 03:09:48
1
Loriann :
Oooh ahhh FUR-bulous! Hope all works out.
2024-04-25 02:16:59
1
Tricia :
I’m so glad she’s getting a redo!! She deserves a good experience!!!
2024-04-25 02:02:37
1
R@CH@3L :
I truly do get why you’re upset but at the end of the day it was a learning experience you learn something and then you take that with you for her next bday
2024-04-24 23:59:59
1
Squidbob :
Are you going to film the next time you go?
2024-04-24 23:10:17
1
Anna :
This was exactly the kind of update I was looking for go mama 😘
2024-04-24 23:06:42
1
JT :
Your daughter is only 2 1 time I hope she has a great birthday experience this next time around you are good mama
2024-04-24 23:06:26
1
Alexandra :
What? You outted her on social, said her name- you sounded like you wanted her fired? With this kind of reaction from a customer she probably lost her job.
2024-04-24 21:49:56
1
norineg2 :
The customer comes first or they don’t come back!
2024-04-24 21:38:42
1
Juliana🪩 :
can you let me know which store you go to??? My kids birthdays are next month and I wanna make sure I go to the right store, i was planning on going to the coral springs one
2024-04-24 20:18:01
1
carlee :
I think you handled it very well.
2024-04-24 18:44:19
1
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