When I worked in customer service these were my favorite calls, I LOVE when customers act like we’re friends and it definitely made me want to solve their problem 🥰
2024-11-11 19:09:44
2670
Alexis :
The way she says, “Phyllis I love it!” Really got me for some reason 😆
2024-11-11 17:42:54
1811
jenna⌖ :
I was so confused when you said my (our) name aloud. Lmfaooo
2024-11-12 19:36:07
1
Dingsda :
I’ll take polite and chatty over rude and unable to follow the simplest of instructions any day
2024-11-11 23:53:42
630
Carmen :
Pt2 because is Phyllis helpful or nah?
2024-11-11 17:38:40
351
GreatValue Ke$ha :
“Phyllis, i love it. i really do!” gives me the same vibe as Brittney Spears in that one interview where she says “i love pepsi. i really do!”
2024-11-11 20:15:20
293
alya ☥ :
saying their name every second is so mum
2024-11-11 18:18:58
433
aries stellium :
As someone who works at a call centre these are my FAVORITE calls
2024-11-11 22:08:20
165
alanajoy :
I’ve never been your mom before but here we are. 😂
2024-11-12 02:56:46
1
NotEllen :
**Honey wake up!! Jenna's mom is interacting with the Kohls again!!**😂😂😂😂🥰🥰🥰
2024-11-11 19:21:54
70
annaduck :
As a person with a mom that would do this and a daughter named Jenna my algorithm is getting laser sharp I just opened the app 😂
2024-11-11 19:12:33
42
Val :
have you ever showed us pics of your mom? your impression of her is so cute
2024-11-11 17:36:37
49
ew, it me 🤢🤮 :
I need more of these
2024-11-11 22:23:31
43
Elisabeth :
Phyllis should get extra kohls cash for her excellent customer service 😅
2024-11-11 19:39:34
84
Ramsey Hughes :
Do we…do we have the same mother? I thought I was her only child but clearly I was wrong.😂
2024-11-11 17:42:39
173
Erinn :
You just know Janet’s filling out that survey after the call 😂
2024-11-11 17:52:56
81
・₊ nica | free free 🇵🇸 🍉♡₊˚ :
I feel so honored to be this early. Finally, I have achieved something 😌
2024-11-11 17:25:23
116
cheap mama chick✌🏼 :
You’re the only one that could make me laugh this week. Thanks Jenna!
2024-11-12 06:09:01
4
A Faerie :
Phyllis and Janet are best friends for sure
2024-11-11 17:43:57
81
jnn406 :
So glad to see Janet today! Really needed this.❤️
2024-11-12 03:15:29
3
Chevy :
The way I am now invested in the saga of the Candy Cane Pillow Fiasco
2024-11-11 17:45:41
70
ClaireBear :
My parents call everything with a “The” in front of it. “Have you been to The Kohls?” I saw it on the Facebook!
2024-11-12 05:39:20
13
ricklynn :
I schedule for a medical facility and I LOVE when people like Janet call 🥰
2024-11-12 14:25:46
1
Alaska :
Not me being called Jenna and having a mom called Janet…. I was shocked.
2024-11-11 23:03:13
2
imsoshockeddd :
I’m dying bc I worked at kohls and we did indeed have that pillow every freaking year 😂😂😂
2024-11-11 23:28:45
34
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