I filed a charge back for multiple transactions on my bank account because I had no idea what it was. I even told the bank these charges are so often I don’t go anywhere this often. And come to find out
2024-12-30 08:05:37
19
KC :
absolutely. we have a "naughty list" at work of people that we don't serve or associate with at all anymore
2024-12-30 13:54:09
3445
witty :
my ex husband bought me a "gift" on my card without telling me and I filed a charge back because I didn't know where the charger came from.... still feel bad 5 years later
2024-12-30 07:50:20
392
sarah :
Ughhh i also own a restaurant and charge backs upset me soooo bad. Especially when they come from regulars. Like why are yall like this
2024-12-30 04:40:21
1698
user1685163004299 :
If they’ve ordered it multiple times with that same credit card isn’t that better for you?
2024-12-30 06:09:49
748
rnovak1998 :
You should just block that card in your CMS. It's standard practice for a reason. They're more likely to initiate again, not even worth your time. It usually better to not fight the chargeback
2024-12-30 17:36:11
348
Whatapitti :
On the banking side you have 60 calendar days to dispute so if they do try this they can only go back 2 months.
2024-12-30 14:01:31
3
Cassandra :
Chargeback expert here, what did they file the cb as? I can let you know if it’s worth fighting or not. Unfortunately visa and mc will often side with the cardholder.
2024-12-30 16:58:07
33
Christina :
Ugh. We get auto-chargebacks if a chip isn’t used. The processor files automatically on behalf of the customer, problem is online bc a chip can’t be used. Toast offers no recourse for dispute smh.
2024-12-30 12:50:55
29
8675309 :
I put a stop payment on something I didn’t recognize It was a charge from a real estate company for $40. I knew I didn’t make the charge so I stopped payment and got a new debit card long story short
2024-12-30 07:36:14
18
ByteMe :
honestly I think the only time me & my husband fought a charge was over a gym membership we went in in person, over the phone, & email multiple times each time being told they'd cancel it but didn't
2024-12-30 18:34:24
89
trippedmetaldetector :
Was it online or in person? My bank for some reason auto charges back if chip/tap wasn’t used if it’s with Toast. I ask online merch what their POS is for reasons.
2024-12-30 14:48:48
6
sydscooby :
If you can, make a PIN entry be required. If they try to dispute it and the PIN number was entered, they will not win the dispute. It shows they were
2024-12-31 11:49:25
0
evy123456 :
I hate that banks basically let their customers steal from us and don’t read all the proof I send along to fight the chargeback. PayPal is worse as they’ll make a decision w/o your response to prove
2024-12-31 15:16:38
1
Tammy Groshart :
Something we found out about is if a customer uses a VISA gift card and tips out the remaining balance to get rid of the card visa can dispute the amount and has 2 times to us.
2025-01-06 08:00:04
0
Alexa :
Someone ordered very expensive glasses with custom lenses from my fiance and then 4 months later out of nowhere filed a chargeback. They used Amex and he was like “there’s no use fighting it, they
2024-12-30 21:30:48
0
boobin :
how can you do chargebacks for food? That’s so weird
2024-12-30 07:06:06
85
kgravyboat :
Algorithm bring me back
2024-12-30 18:24:12
44
Jennifer Rigby :
I had a woman once in the salon who did a charge back claiming I put more on the tip....I had her enter the tip herself and sign it afterwards 🤦♀️🤦♀️I was livid, because if she had accidentally
2024-12-31 03:30:16
0
Bonnie Arnold Jr :
You should always check ID, and if it says “see ID” don’t let them use it. I know that sounds rough, but cc fraud and dispute is my background. What was the chargeback reason?
2024-12-30 20:01:37
0
thatgirlnourished :
I have won chargebacks for people saying they didn’t make the charge (but I had a signed contract for exactly what they were buying/signing up for)
2025-01-19 20:13:56
1
KRIS :
Ugh I had to fight 29 disputes from one customer from our retail store once. We had him on camera, had a copy of his ID, & his signature on every purchase. We won all of the disputes but it was a pain
2025-01-05 00:58:38
1
Geekamicus :
I had a customer that would constantly charge back, and I fought. We marked him for cash only. The CC company ended up charging him with fraud. Apparently he did this a lot.
2024-12-30 20:30:50
489
Glassy Nerd :
biggest fear
2025-01-27 22:14:04
0
Kayla :
I felt bad one time because I did a charge back. BUT I've gone to this place so many times. the time I did the CB it took a few hours to show up and came from some random name that wasn't the business
2024-12-31 01:56:51
0
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