@jessicavanel: Love when you tell a Karen not to come and they show up anyway… 🙄 Side note, how crazy is it that the USA gov is just NOW trying to scramble to extend the ban on this app all because things didn’t go their way? 🤭 teehee #skit #hotel #talesfromthefrontdesk #frontdesklife
You should always warn management of Karen phone calls especially after she said see you tomorrow. That way they are aware, prepared and you are in the clear👍
2025-01-15 15:06:49
7813
Kelly James :
that manager thinks the worst of her employee , yell first ask questions later
2025-01-15 19:56:35
1565
Becca :
why would the hostess even believe them to begin with though... keep that energy and question yourself bc that's a hellll no
2025-01-15 14:59:54
4290
paden163 :
Part 2?
2025-01-15 19:32:30
2
Sarah J :
People like that- we make a note in the restaurant diary saying we turned them away. The blame lands on us every time otherwise
2025-01-15 19:09:39
4
Angela :
while you maybe should've warned the restaurant somehow,hostess needs to check her attitude
2025-01-15 17:42:03
829
Holly 🐞 :
Please tell her all calls are recorddd for quality assurance, what time did you call so we can verify the reservation 🤣
2025-01-15 22:41:24
118
Dawnspinnersmom🇨🇦 :
Next part
2025-01-15 21:38:34
0
Vilma Torres Rivera :
Come on!!! And then what???? 😱
2025-01-16 02:18:23
2
Melanie :
This is why I’m so glad my work has recorded phone calls!!
2025-01-15 21:32:50
1
Rob wyer :
then management pull up the call records and hear that you did intact tell her not to come
2025-01-15 16:32:55
664
m i r a n d a 🇺🇸->🇬🇧 :
this is when i go to the restaurant right after the call and say “this crazy lady is trying to make a booking for xyz, i told her no twice” 😭
2025-01-15 15:49:16
321
Sarah Blomgren :
this is why all phone call should be recorder for training and feedback purposes
2025-01-15 20:30:08
2
Ashlee :
Surveillance cameras with audio or calls recorded for training purposes maybe?
2025-01-15 18:45:02
3
Alison Dailey 🌟❌ :
Got to love how people who are supposed to be a team, will take a stranger’s word
2025-01-16 00:52:20
79
Challahman541#2 :
Document the phone call with an email to your GM to cover yourself, or a nightly log if you keep one...
2025-01-15 16:58:20
103
Angela O. :
need a part 3!!!
2025-01-17 13:03:58
1
Joe :
Why didn’t Jessica give the host a head up about this guest before they came and tried to get into the restaurant?
2025-01-16 02:43:33
1
Jamie Sue :
I found you on Red Book!!! 📕 ❤️
2025-01-15 15:30:07
1
Kit lovegood :
do hotels do recorded lines cause they definitely should 😂😂
2025-01-16 03:03:17
2
💜Chels💜 :
These need to be longer !!!! Part 3 please babyyyy!!!
2025-01-16 04:25:00
3
Lizzy❤️🌸❤️ :
Need part 3
2025-01-16 01:33:04
2
Kendall Marie 🇨🇦 :
Please tell me the calls are recorded
2025-01-16 20:53:56
1
Followingjustbc :
This is how my manager treats me. No trust, just rage and a lack of awareness in what she’s talking about. 😩
2025-01-16 00:40:25
1
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