@wallstreetjournal: Sonos, the company that makes premium audio equipment, rolled out a redesigned app last year that was supposed to improve the user experience and accelerate the company’s pace of innovation. The idea sounded great—until it led to one of the most disastrous software updates in the recent history of consumer technology. 📷: Sonos, Bloomberg News, Associated Press Host/Columnist: Ben Cohen Producer: @jacob.ohara #sonos #tech #business #wsj

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Region: US
Saturday 01 February 2025 18:35:00 GMT
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maxeffort1
M :
And the app still isn’t fixed…
2025-02-01 20:55:41
150
davidhoang415
David Hoang :
What happened? Can someone explain?
2025-04-29 09:35:50
0
erinkingrealtor
Erin King REALTOR :
That original updated app launch was a total disaster in my home. We have thousands of dollars of Sonos equipment that was completely bricked for almost two months.
2025-02-01 19:51:36
46
treybanco
Trey :
Always been trash. Just let us connect via Bluetooth and play music. GD
2025-02-01 21:46:43
48
topherscott3
Topher95&4 :
My system now works great. Always loved their products.
2025-02-02 00:08:17
6
ya_boy_cral
Yipsy Dipsy :
Damn should have hired a UX research team
2025-02-01 21:14:49
32
heierman
Heierman :
Yeah I'm done with Sonos.
2025-02-01 20:27:12
7
xyz_23mx24
Tater :
Mine still doesn’t work half the time
2025-02-01 21:58:34
5
joeb690
Joeb690 :
still is
2025-04-14 20:28:38
0
miserable.rocket
Miserable Rocket :
Sonos app sucks. They need to just make a nice app that lets people plays music.
2025-02-02 13:30:14
0
cuhristopher
christopher :
i’ve never had an issue with my sonos system and everyone i know who also has their speakers loves them too 🤨
2025-02-02 08:19:48
6
jpbt800
JPBT800 :
SONOS interface is a disaster. Two separate apps for different gen 5s. I’ve bought 5 devices to date but won’t buy another.
2025-02-02 17:08:55
1
_whittington
Whittington III™ 🤗 :
The concept of moving fast & breaking things in software only works if the things worked in the first place 😅
2025-02-01 19:43:20
12
brahamanroots
Kanaka :
Old news
2025-02-02 06:09:50
0
ryaneendqc4
putyface :
Stopped buying Sonos because of this, and I had so many Sonos products
2025-02-01 23:11:39
4
dy1jf57rpoye
dy1jf57rpoye :
You mean move fast and break things isn't a good business move?
2025-02-02 14:22:37
0
kathyk430
Kathy :
How can I get a fan card
2025-02-02 02:22:14
1
optik382
Fletch :
I still just want the app from a few years ago. Everything used to work fine.
2025-02-02 16:46:58
1
studiosauve
Chris Sauvé :
The app is still the worst thing on my phone
2025-02-02 07:33:30
29
fonzie24db
Fonzie Ibarra :
Sounds like Tesla
2025-02-01 18:55:34
1
knighthawk98
Knighthawk :
JBL has never done me dirty
2025-02-01 21:10:21
6
a_randomguy_1
ARandomGuy :
I hope they will go down as the Sonos speaker is horrible! You need internet to first use your Bluetooth speaker? Need a registration for A BLUETOOTH SPEAKER to work? AND LOCATION SERVICES?
2025-04-13 00:24:25
0
karihk55
Kapil MM :
sonos suck my 15 year old martin logan’s are 10000% better , they were half their price 😂🙈
2025-02-02 01:09:47
2
jojo_dfw
Joseph Troski :
It’s HORRIBLE
2025-02-02 07:43:29
0
nobromo
USF2k9 :
I’ll never buy another Sonos prod
2025-02-02 04:21:45
0
dilleydilleydilley
wdydtmm :
Last year’s was bad? They’ve all been bad. I feel like I need an advanced degree to setup a Sonos soundbar. Never mind if you want to change the WiFi network, might as well throw it out
2025-02-02 12:40:38
5
dini.l.d
James Laurentiis :
Sono is high end? 🤣🤣🤣🤣🤣
2025-02-01 23:36:57
2
notinteressted78
sebcohen78 :
Now do Apple Intelligence and why it hasn’t affected Apple…YET
2025-02-01 22:02:47
2
jameszoom123
JamesZeee 🇦🇺 :
Japanese business philosophy: quality first, profits second
2025-02-01 18:56:56
2
norbert.besse
Norbert Besse :
Great Sound bar n Sub
2025-02-01 18:47:55
2
the_swindler_
the_swindler :
Their app has been trash for 5yrs
2025-02-05 16:10:09
1
franstormers81
II :
Single worst app I've ever used. Well, tried to use.
2025-02-05 10:26:36
1
benjamincampbell52
cannonboi :
This is what happens when executives set timelines and refuse to listen to folks saying they’re unreasonable.
2025-02-05 04:28:18
1
glennatthepiano
glennsogood :
It WAS buggy and I never went back
2025-02-04 22:34:15
1
shakebaee
shakebaee :
All these newsworthy news and WSJ is posted about Sonos????
2025-02-03 13:10:00
1
harryaka
harry :
Expect a lot more of this with the rise of “AI programmers”
2025-02-03 03:23:10
1
serpently
Serpently :
To this day the new app doesnt have the same features and lacks multiple.
2025-02-03 00:07:36
1
chieftainp
chieftainp :
This scenario is incredibly common in the gaming industry…
2025-02-02 21:54:07
1
davidzamula3
Fredo’s Brother :
I had a Sonos Beam, gave it away. Most average soundbar out there
2025-02-02 20:00:32
1
jasonanthony010
jasonanthony :
I'll keep on telling the world about your good works towards my life God bless you sir🥰 @George Austin
2025-02-02 19:28:17
1
z2012555
Z202025 :
bring the old app back. its simple
2025-02-02 18:29:32
1
fizgigtiznalkie
fizgig :
Sonos never worked right, we had it in the office at my last job and always had trouble connecting and playing
2025-02-02 14:09:45
1
traptofficial
TraptOfficial :
Here’s a thing every software company can do to solve this: once you’ve created software that works, don’t change it don’t upgrade it leave it as is because it works
2025-02-02 11:28:03
1
whatthetreetaughtme
What the Tree Taught Me :
Sonos have always made great hardware and trash software.
2025-02-02 00:22:40
1
sfk479
SB :
issue was when apple didn’t wanna give sonos the apple music integration so they could push homepod as a competitor and since that release you can’t control apple music thru sonos app on lock screen
2025-02-02 00:18:25
1
jackpot0061
𝐉𝐚𝐜𝐤 :
Offering love to those who need it! If you are going through tough times, drop me the word “FAITH” love and support awaits the needy! 🫶
2025-02-01 18:53:25
1
xsa.tei
XSA.Tei Portugal :
wait, that doesn't correlate to the super buggy ms,etc.😅
2025-04-02 21:28:30
0
jonathan.obias
jonathan :
I’ve never experienced the Sonos app not being buggy in my 6 years of using it
2025-03-22 05:25:58
0
thegabrielmercado
Gabriel Mercado :
I’ve never hated a company I’ve interacted with personally as much as Sonos
2025-03-22 05:24:18
0
eldios3464
el-dios :
Move fast and break things. They've taken it literally.
2025-03-06 07:24:13
0
mrmindstorms
user7722644146866 :
I don’t get why people even are using the app except for grouping speakers?
2025-02-26 14:15:46
0
thomasuk81
thomasuk81 :
Still doesn’t work most of the time
2025-02-22 13:44:46
0
hackstacktik
HackStack :
They didn’t go too fast - they were just incompetent. I suspect it’s hard to get decent Dev’s working at Sonos.
2025-02-18 03:19:13
0
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