@groundnews: Teleperformance, the world’s largest call center operator, is using artificial intelligence to alter the accents of Indian customer service agents in real time. The software, developed by California-based startup Sanas, modifies speech to sound more American and cancels background noise during calls. “It’s a technology that allows [us] to neutralize accents in real time without any data storage,” said Teleperformance Deputy CEO Thomas Mackenbrock. The system is currently being used in India and is intended to improve clarity, shorten call times, and reduce friction between agents and customers. The company has invested $13 million in Sanas and holds exclusive resale rights. Although the company has not disclosed which clients are using the tool, its customer base includes Apple, ByteDance, and Samsung. #news #technology #artificialintelligence #ai
Ground News
Region: US
Thursday 10 April 2025 22:58:43 GMT
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FemboyAlex.ai :
Will we finally be able to decode "One Unmarketable Tomato"?
2025-04-11 02:59:07
25
Sia Naman :
ngayon ko lang narrali,e may sanas Kam kakalagay lang sa desktop 2 weeks ago akala ko noise canceling eto na pala yun
2025-07-31 14:12:53
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JustReal◉‿◉ :
The AI sounds like my ex pakistani😂
2025-07-23 11:03:23
39
sm :
Sounds like Filipino accent
2025-07-31 01:59:17
0
khaile :
That’s crazyyyy
2025-08-01 02:58:04
0
GoofyToons :
great another thing I got to look out for
2025-04-10 23:15:42
7
gato Del Rey(Cinnamon Boy) :
it went from Indian accent to Philippino accent
2025-07-30 20:31:10
8
Bobs Anne :
omg,
2025-08-01 23:57:19
0
arkisha willow :
nabawasan lang ang matigas na accent..
2025-08-02 08:51:44
0
MAI :
any accent or just American?
2025-05-16 05:15:53
7
Homeyshhing :
Hey im working from TP! basically thats true!
2025-07-19 12:07:05
31
Cam🥷🏾 :
Is this the onion?
2025-04-10 23:14:23
9
snowflake toktik :
from scammer to legit voice real quick 😭
2025-07-31 03:36:44
1
Alex Yap :
🥰
2025-08-02 06:10:32
0
march :
😁😁😁
2025-08-01 13:16:45
0
Che Roces :
🥰
2025-08-01 06:46:05
0
K1NG Underscore 👑 :
😳
2025-07-31 23:20:19
0
K1NG Underscore 👑 :
😂
2025-07-31 23:20:15
0
$hrwn :
😳😳😳
2025-07-31 04:45:21
0
Cams :
😁
2025-07-30 09:55:56
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Tu$$taxx :
😍
2025-07-29 22:48:14
0
D R I K :
🤣
2025-07-29 05:07:02
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Armie Dela Cruz :
@patrickdevon09
2025-07-28 10:00:07
0
yuuki :
🥰
2025-07-28 05:51:50
0
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