Wish we had Royalty Auto down here in Texas! Stand up shop!
2025-04-29 20:51:48
270
Ray :
That’s the reason most people don’t want to go to the shop. It seems like most people are very dishonest now and just want to take your money. I don’t even want to take my new car to the dealer.
2025-04-29 21:57:58
52
LKnight1708 :
There’s too many shops like that
2025-04-30 20:47:59
1
Eric Winner :
I know there are good, honest repair shops out there. but you guys are an exception to the norm. thank you for being honest with your customers.
2025-04-30 23:32:31
1
lloxknee8 :
Went in for a front end alignment. Was told I needed new ball joints.
Put them in myself and went back for the alignment. They still tried to sell me new ball joints. 🤔
2025-04-30 03:59:23
22
TimmyJ :
I have a 2017 Ford Taurus with 46,000. 3.5 V6. Bad water pump. $4000 to replace the water pump and timing chain. This doesn’t include cam phaser pricing. 46,000 miles! Thx Ford!
2025-04-29 21:59:08
4
pazz :
left front tire inside side wall has metal showing
2025-04-29 21:10:35
3
VENOMGT :
I submitted an application and I actually got a call from you guys. This would be a fantastic shop to work for! Unfortunately I’m all the way over in southwest Kansas. Pretty far from Florida
2025-04-29 21:07:31
2
David2u60 :
I have a shop close to me and he is the same as yall he is honest and shows you exactly what you need.
2025-04-29 21:31:24
56
Steph4616 :
Summer thing happened to me at My dealership during an oil change tried to tell me i needed new brakes on the rear because they were at half life brought it to 2 shops both said they were at 80% life
2025-05-01 01:25:16
1
checkenginechuck :
Sounds like a hidden cam for real 😂😂
2025-04-29 20:54:45
62
yeet :
One of the problems is that service writers get a percentage of the repair. The more you quote/repair the bigger their pay check.
2025-04-29 21:43:15
33
michael porter :
Hate to nit pick on you but the tire you hand is on is chopped up and it’s a front wheel drive or possibly all wheel. The other shop probably was throwing struts, front pads, rotors tires and align
2025-04-30 01:53:45
1
Mark Owens199 :
I bought a used truck, I knew it needed exhaust manifold bolts. I didn't know about the missing and broken bolts on the motor mounts, transmission and other various places. ...see next comment
2025-05-04 23:34:47
1
affordable lawn care \ parts :
issues like that customer getting told he needs x $ of work done is why I don't trust many places to do work on my trucks! was just told by a gm dealership my 18 Silverado needed rear shocks as it's-
2025-04-30 00:27:10
2
SimplyTurtle :
our shop does tech videos. A service advisor will do a video of the vehicle and all things we see, good or bad
2025-04-29 21:31:14
15
Hunter Mogler :
sounds like the fleet farm near me, back in 2019 i got tires put on my 2015 ram. said i needed a whole new front end. truck had 67k miles. took it to my trusted mechanic and he sent fleet farm a bill
2025-04-30 12:44:00
2
Jim Crow :
i deal with these type everyday. they are parts changers. they order 2 of everything. return 1/2. This cost us to restock. Any shop will upsell and throw parts. most mechs have been fired due to?
2025-04-29 23:08:15
2
SummerofKorn Gaming :
I had a Ford dealer take a picture with their service tablet of my wife's Fiesta hatchback rear shocks leaking oil. I thought "how neat" then asked the writer to show me. he gave the excuse of
2025-05-06 08:04:24
1
Conan Harris :
I bought a car that needed suspension work. Did all the work. Took it in to get aligned and new tires. The mechanic told me I needed suspension work due to the tire wear.
2025-05-02 14:29:16
17
❌️ You don't own me ❌️ :
I used to go to Sears because it was across few the mall. Talk about a bunch of dishonest jackhammers! As I went to get my car the actual mechanic stopped me and told me I didn't need anything they
2025-04-30 17:24:57
2
CHill :
midas tried to say that on my car that was less than 5 years old
2025-04-29 21:30:22
3
GearsAndGrease :
Transparency is vital these days. Too many dishonest people in this industry.
2025-04-30 02:36:57
8
marglover :
Always pays to get a second opinion. We saved 6k by doing that. It still needed a new engine and brakes but I’m much happier paying under 15k instead of the 21k with my original quote. Same engine.
2025-04-29 20:56:27
6
Rick Baker :
How did they burn through brake pads in only 46,000 miles? Crazy
2025-04-30 00:46:55
7
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