East Coast DIY
Region: US
Tuesday 06 May 2025 23:10:59 GMT
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Comments
taaurus13 :
Yeah, no. They didn’t stand by their product. Didn’t offer to refund or replace. And told YOU to do all the work. Sometimes you need to stand up for yourself. This was one of those times.
2025-05-07 04:16:28
2412
Katarzyna :
Fade is one problem, but what about the cracks? 😳😳😳
2025-05-06 23:30:02
265
Penny Sands 🇨🇦 :
Wasn’t it a Chinese company that made the steps?
2025-05-06 23:25:00
1
user361282582450 :
Merbu requires an oil not a stain I’m Aussie and use this wood a lot
2025-05-06 23:20:34
115
. :
okay but the cracks in them
2025-05-07 01:09:18
1839
Kirsten 💋 :
As an Australian you have to stain them again to get the colour back and seal them
2025-05-07 00:01:42
246
Sonyadawn :
What about the cracks though? Were those expected
2025-05-06 23:41:05
635
Carol 🇨🇦 :
Composite
2025-05-07 03:36:57
1
Leeanna Brown :
They are cracking this is unacceptable to me. They should give you a refund.
2025-05-07 19:38:20
271
Tracy Leona 🇨🇦 :
no warranty?
2025-05-06 23:33:13
4
sammy rogge :
my son is in NORTH LIBERTY
2025-05-26 01:57:42
0
user7103327830947 :
Nah i personally wouldn’t let that slide
2025-05-06 23:46:22
172
Latisha :
Usually in New Zealand they fade super quick first 6 months then you oil it and it stays pretty good for around 1-2years. We call it Kwila here but same wood.
2025-05-07 06:34:19
2
Danny Wang Design :
You had me at first half
2025-05-08 02:49:35
3
Julia :
You are such a patient, kind person 💕
2025-05-07 01:30:37
2
Corinne :
So much work.
2025-05-06 23:24:59
9
kimmy.jane1 :
Please drop the company name so we can all be sure to never use them. Having to do all this when they are this new is egregious.
2025-05-07 00:46:49
956
Peace Eshiet :
the fact these didn't last as long, not only the staining, but the cracking as well, their business is one to avoid...they looked amazing when new though, they don't age well
2025-05-07 03:12:59
2189
Emily Anne :
You can use an oil based stain on them we do in Aus. And add a sealer on top for extra protection. Otherwise it’ll keep discolouring.
2025-05-07 01:23:22
85
Isabelle Quartermaine :
At least they were helpful!!
2025-05-06 23:17:30
46
Baxter :
I live in Aus 🇦🇺 i have a Merbau Deck. You have to stain every 6 months!!! ❤️
2025-05-07 05:30:10
2
HallieB :
they got them free for promo, company won't fix, so she making these videos bc they never said the promo had to be positive. the end.
2025-05-08 00:22:36
0
Gen-X-Scott :
you should also do the underside as well so the wood doesn't warp. Good luck.
2025-05-07 01:08:03
12
mrsmoore321 :
Can't wait to see step 3✨
2025-05-06 23:16:51
9
pli10 :
who are these companies you would avoid? 🤔
2025-05-07 02:11:55
4
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