Ken Coleman
Region: US
Monday 19 May 2025 18:39:36 GMT
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Khh :
They send my dogs happy birthday cards every year signed in pen by a real person
2025-05-25 05:25:02
13797
Classic Clint :
My dog had cancer and ordered his chemo pills through chewy. I had an auto order charge for almost $500. I called them and told him Tonka passed. The pharmacist herself got on the phone. Meds had shipped. She made sure I was getting refunded no matter what. She personally went and found the package that was still in warehouse. Also asked me how many pills I had left from previous order and refunded those too! Every company needs to have customer service like Chewy!
2025-05-25 15:31:53
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user12616214181171913 :
They sent birthday cards for my baby girl but I didn’t get anything when she passed, so that might be hit or miss
2025-06-04 14:11:58
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mabgraciedaisy :
Absolutely. Companies can learn from chewy AND chikfila
2025-05-25 00:38:50
1255
Ashley :
Chewy cares ❤️
2025-05-25 23:29:04
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Jennifer Juniper :
they have sent pet portraits to people just out of kindness
2025-05-25 02:44:56
2489
Emily Rich :
Chewy is hands down the best. They did this EXACT thing for me when my Millie girl passed!
2025-05-26 02:18:42
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Ey :
They sent me a hand drawn pencil sketch of my dog when he passed and donated $250 worth of food to the rescue he came from in his name. They’re incredible
2025-05-25 15:45:26
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sav :
they sent me a hand painted portrait of my dog from christmas and it’s still to this day so incredible
2025-05-28 00:11:58
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saundersjenni :
We got a random painted picture of our cat and it was amazing! Love this company!
2025-05-25 13:36:29
1
sherry ◟̽◞̽ :
They sent me a beautiful card when my 18-year-old kitty passed away. I had cancelled my auto shipping and emailed them to take me off emails, too. It was too hard to see. It was so sweet that they sent me a card tho. I still have it. 🥹 🧡
2025-05-26 03:16:10
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Alyssa Kluge :
My dog died, Chewy sent flowers, and the nicest, nicest note. And of course — a new pup is coming — and i’ll be a repeat customer…. forever.
2025-05-25 22:16:31
207
Alicia L :
Chewy is truly amazing when my cat passed away they sent me an I’m sorry card and I was sobbing . little moments of kindness matter 🩷
2025-05-25 23:49:18
2
Cassie Davis :
Chewy is awesome. They sent flowers after my baby girl died
2025-05-26 14:26:54
2
ImOn12Xanax :
We had a dog pass and told Chewy that we no longer needed her food delivered and that her brother (cat) would miss it because he loved stealing dog food out of her bowl. They sent us a card, a small bag of dog food (for the cat) and some cat treats/toys. You can tell the company is run by people who understand how much an animal can mean to someone.
2025-05-25 21:44:00
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The Real Mrs Jack Sparrow :
when my friend received sympathy flowers and a care package after losing her 2 dogs in a house fire I instantly became a Chewy customer. been a loyal one for 5 years now and they really are an incredible company. last fall they even sent a hand painted canvas of one of my cats (got his pic from his pet profile). Chewy is TOP NOTCH and I'll never be able to recommend them enough ♡
2025-05-26 02:28:09
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moe247_9 :
I love chewy!!!!!!! They take such good care of owners!
2025-05-25 15:44:56
376
kingprawn1245 :
Chewy sent me a $100 giant bag of my cats unitary tract medicated food because I couldn’t pay that month
2025-05-25 22:44:10
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Christmasqueen :
Chewy randomly send painted pictures of your pet. They do chewy Clause! They lead with customer service and compassion.
2025-05-25 12:20:21
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Thekingmob :
Chewy is an amazing brand that has fundamentally understood a quality customer relationship.
2025-05-25 17:48:30
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TheFullNelson :
Chewy is awesome. The best customer service!
2025-05-25 09:23:18
256
Heather :
We had a pet gate that didn’t fit and they said we don’t need it back, give it to a shelter 😭
2025-05-25 19:31:40
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s.c. :
i am in business school right now, and we are learning about ethics in companies. THIS is ethics. this is vulnerability and empathy. CHEWY WILL ALWAYS GET MY MONEY <3
2025-05-25 14:48:41
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user2232065088248 :
Chewy surprised me with a painting of my bird I’ve had for 33 years. Made my day
2025-05-25 20:14:34
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Sam :
I never received flowers from chewy.🤔
2025-05-25 02:54:24
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