@sei.come.sei: Chris Voss is a former FBI hostage negotiator turned communication expert and he says one simple phrase can disarm tension and move any conversation toward collaboration: “It seems like you have a reason for saying that.” It’s non-threatening. It shows empathy. And it shifts the dynamic—fast. Try it in your next disagreement. You’ll be surprised how quickly people open up. #chrisvoss #sei #findyourgenius

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Thursday 29 May 2025 16:32:57 GMT