Sul Sul! We would love to collect more info so we can investigate further. Please check your DMs.💚
2025-06-27 18:10:29
153
✨ Storm ✨ :
Ok but did you log in
2025-07-18 01:31:24
0
staybrutalalex :
What you mean start a new game
2025-06-18 13:01:38
39582
scr0113r :
remove all mods. repair the game. load the game. exit again. reload mods. try again
2025-06-18 13:28:59
22705
Shakira :
So in shock she started lagging 😭😆
2025-06-18 19:09:59
7814
earthsgreatestninja23 :
....new fear unlock😭🥀
2025-06-18 23:57:35
595
.𖥔 ݁ ˖ :
7 years and no backup save? 😭 girl dont u know ea
2025-06-19 00:08:32
13643
hallie <3 :
like what do you mean start a new game
2025-07-18 03:58:58
0
Emily Rose :
WHAT DO YOU MEEEAAANNN START A NEW GAAAAMMMMEEEE
2025-06-18 16:11:59
50865
Luna :
everyone saying back up your save. you shouldn't HAVE to do all that. the game should just WORK and not delete your stuff all the time or corrupt your saves or ruin your game. stop making excuses for EA being a horrible careless company.
2025-06-18 15:41:25
11796
lovesicky2k :
Okay this happened to me too! I had to go to my cloud files and I found the offloaded files then copied them to my new game files!! Everything is working now! I hope that’s the same as your issue!
2025-06-20 00:32:49
16
aleksandra ⋆౨ৎ˚⟡˖ ࣪ :
Ea is a joke
2025-06-18 23:05:43
745
yana :
i had to retire sims and get inzoi
2025-06-19 15:09:55
105
SimplyNayaSimz :
Guys, TAKE YOUR TRAY, SAVES, AND MODS FOLDER OUT BEFORE YOU UPDATE
2025-06-18 17:04:41
241
kimosabiii🫐 :
what do you mean start a new game??? what. do. you. mean???? please?!!!😭
2025-06-20 05:02:09
9
Sasanka :
"we stopped developing sims 5 because we don't want people to lose their progress " also the Sims:
2025-06-19 13:42:53
82
Meika :
Yeah same problem. I created my dead dad, been playing for 3 years. I don’t wanna sound dramatic but it’s like I kinda lost him a second time. Tbh he was nicer in the game tho.
2025-06-19 06:58:27
5892
lora lyle :
WAIT I CAN FIX THIS I STG it did the same thing to me and i straight up had to learn how to code to fix it bc i refusedddd
2025-06-18 15:49:14
22
paige :
the way THAT WHOLE LAPTOP would be in the trash
2025-06-18 19:09:44
10393
the.madhadder :
EA is truly the worst company ever. I’ve played sims since it was just The Sims. Been in love with every game they have come out with. They are truly nothing but a money grab at this point. I’m sorry you have lost hundreds of dollars worth of games. I hope you can’t reach out and get help but I know from experience that EA sucks when it comes to caring about their customers.
2025-06-18 19:01:07
529
Bug <3 :
the way i’d never play sims again 😭
2025-06-18 23:38:45
8780
𝕓𝕣𝕣𝕚𝕥𝕥𝕒𝕪𝕪 :
This happened to me about two years ago. Praying it NEVER happens again! 😭
2025-07-18 04:46:06
0
Kat Camara :
happened to me too. its going to be in ur icloud. just search sims 4 in ur finder and tehre should be two folders the old one then the new one. copy and paste all the files from ur tray into the new folder and tht will work
2025-06-18 14:17:27
42
Britz :
no cause I'd lose it
2025-07-16 00:51:55
2
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