@stephengpope: Agentic AI sounds powerful — tell it to book your vacation and it starts working on its own. But here’s the problem: it breaks down the moment it hits uncertainty. For business automation, stability matters more than autonomy. That’s why tool-based AI systems still outperform agentic ones — they complete tasks 100% without human input. Cool tech doesn’t mean useful tech. Focus on systems that deliver consistent outcomes, not just futuristic potential.