@f_adika: I paid for business class but got profiled instead!!! While walking toward the business class escalator, Emirates ground staff shouted at me without checking my ticket because they assumed I didn’t belong!! Even if I was in the wrong lane, shouting is never the answer. You walk over, you ask respectfully. That’s basic human decency!! I wish I had gone back to ask them why they thought I didn’t belong. Why they looked at me and immediately shouted like I didn’t deserve to be there. But in that moment, I was too stunned to speak. @Emirates tell your staff to do better. Profiling has no place in customer service!!! #emirates #storytime #emiratesbusinessclass

Fafa A.
Fafa A.
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Region: DE
Tuesday 22 July 2025 21:06:34 GMT
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user323892733
GHK :
emirates takes this stuff seriously file a compliant
2025-07-23 08:04:56
744
urselarattan
Lushlist :
I am Indian & this happened to me too on an Emirates flight from DBX to LDN . I was so confused, didn’t want to make a scene & only realised what was happening when I walked into economy & was told to walk through to Business & stopped a 2nd time! I am British and as soon as I spoke , the atmosphere changed.
2025-07-23 09:44:48
126
theiamtheiam
Theiamtheiam :
First of all, walk up to them and make a video showing the exact employees and express your disappointment. Post it. Black folks we have tolerated such nonsense for too long. The power of social media is real. Don't be nice, if you belong there you need to act like it and break down the house
2025-07-23 05:57:14
90
tiktokuser183642
… :
Definitely make a complaint! you don’t pay that much money to be treated like a second class citizen!
2025-07-22 21:33:47
861
ninz_world
Ninzworld :
This happened to me in Dubai but it wasn’t emirates staff it was a basic airport worker/ cleaner telling me I’m in the wrong line 😑. I cussed him out and told him to mind his business
2025-07-23 13:40:03
31
princearauf
Prince A Rauf :
I don’t think this is too much of a big deal. Sometimes it happens in most airports,depending who approaches you..
2025-07-23 09:25:46
14
jgt1170
JGT1170 :
Has happened to me too on Kenyan Airways. Am I black?
2025-07-23 06:18:50
8
scattered.pigments
Kloud84🌥️ :
So.. this happens to me all the time whenever I travel anywhere in Europe because I wear hijab. Do I go to social media and whine? I don’t find the need to. Hold your head up high you know who you are and that’s all that matters
2025-07-24 11:49:35
1
n_cie3
✨️✨️✨️ :
Currently Emirates crew is so rude🙄We do emirates expecting the best but currently am really so disappointed.And when it comes to our colour🤔they feel like we don’t deserve the services yet we pay for them..
2025-07-23 18:34:04
33
akpenex
AkpeneX :
You should definitely file a complaint, that’s disrespectful and annoying!
2025-07-22 21:15:38
239
tb0touch
T’boTouch🇪🇺🇦🇪📍 :
I still dnt get what’s the issue here. Just say you wanted to tell us you are in business
2025-07-24 02:42:20
2
profashionall
Profashionall🦄 :
They take complaints very serious! Email Emirates with their names
2025-07-23 03:06:17
325
ctr_sdk
NintendoWare for CTR :
I'm shocked this happened to you- I don't work for Emirates myself, but please find a complaint with customer service asap! If this ever happens again, tell cabin crew. They can get the report to the right people on the ground for proper compensation.
2025-07-23 16:03:50
14
decentmelanin
FortunesChild :
where were you flying from???? original destination???
2025-07-23 16:14:59
0
moylaragh
moylaragh :
You know aside from colour they look at how ur dressed I was business class and a stewardess asked me am I on a family and friends ticket …this was when I was on the plane …. I think she looked at me in my comfy tracksuit and really wanted to have a go how I was dressed !!!!! It’s happened me twice
2025-07-23 10:00:32
3
nana.kay59
Nana Kay :
I and a colleague experienced similar whilst travelling to Singapore. It was the connection from Dubai on the A380 so we were boarding straight from the business class lounge to the upper deck and we were stopped and asked if we missed our gate while all the others were passing and boarding. Quite embarrassing. I didn't get it at first till we settled and I realised we were the only blacks in business class for that flight. Well I didn't want to believe it was profiling but with yours and seeing other comments 😏well. Subsequently I used Qatar to Singapore and never had that experience.
2025-07-23 13:49:39
2
hellos076
hellos :
Please update us of their response on your complain 😐
2025-07-24 19:43:11
0
dabrowne2
UK_Traveller 🇬🇧🇰🇪 :
Could have caused a scene
2025-07-23 11:52:27
2
bored01983
Bored83 :
Was travelling in First once and they asked whether I was in Business, I said no. They pointed to the economy line. I then made that face while pointing to the First class ticket without saying a word and moved to the First Class line.
2025-07-24 04:26:42
8
bffrnow.0
bffrnow@ :
File a complaint and send emails ASAP!!
2025-07-23 02:07:46
101
bunnie988
🦋Bunnie🎀🦋 :
Tag them on LinkedIn,,there they will respond
2025-07-23 15:05:04
16
idontknowyet019
idontknowyet019 :
The way you speak I already know you’re in the right. I very appreciated when you said even if I wasn’t.ask me directly. You didn’t just took it personally but express how the correct manner should have been not acted like how they could treat me like this when I’m business class like those loud people but point the issue. Class. Smart.
2025-07-23 15:04:07
3
username786200
786200 :
oh this happened in Amman,hubby and I went to business class line and the lady said to us, economy is on the other side, I looked at her said,do I look like I cannot afford B C..she walked away,..rude af..
2025-07-24 06:24:32
10
makeit100_
makeit100_ :
Ridiculous. File a complaint immediately.
2025-07-23 06:41:35
34
ngoemerald
Rosemary🇳🇬🇬🇧 :
File a complaint
2025-07-23 03:05:05
32
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