@hausofrimi: The ultimate DoorDash & Sephora deal failure!! I can’t even return these products because I didn’t purchase them. Customer service was of no help either 🙄 #sephora #makeup #epicfail #sephoracode #dashpass
looks like you got someone else's order. since it was the doordashers error you should be able to get at least a partial refund from doordash or they might resend your order
2025-07-24 02:16:24
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EsBee :
I can’t DM you for some reason but I definitely got your order
2025-07-24 04:43:02
808
NYC :
Mine left my bag outside my building in New York, it was gone in 8 mins
2025-07-24 09:32:54
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Erica 🍒🍑🩷 :
As a sephora employee it was just as bad for us. We didnt even know they were doing this untill we opened and were swarmed by dashers. All us were running around like maniacs. I hope they never do this again
2025-07-24 22:15:17
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bait 💘 :
Hi Sephora employee here ! Call your store and ask them if they have the “STORE copy” because when we do the online ordered normally we staple the bag clothes and staple the customers copy onto the bag, then we get a copy and keep them. Not sure if they will let you use it. But maybe if you bring in proof from the app they may do it.
2025-07-24 02:58:50
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janaymickles :
I got the wrong order twice! 😭 no refund they’re just like be happy with what you got smh
2025-07-24 10:38:13
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⚡️nicole ⚡️ :
I was nervous that my dasher was an older man but shoutout to Jekyu for getting me the right perfume 😭
2025-07-25 05:14:09
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Bridgette :
Mine had a receipt stapled. They didn’t give you the receipt??
2025-07-24 01:57:59
100
Alo🍓 :
Same thing happened to me💔
2025-07-24 06:22:16
1
katelynn :
i logged my sephora account before checking out and it looks like it’s in my order history
2025-07-24 06:14:56
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Tokki :
I totally get that it sucks that it’s not what you ordered. But damn that Sulwahsoo serum alone is like $90 😫
2025-07-24 06:45:12
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J :
I think they mixed yours up with someone else’s they were doing!! Cause my dasher did 3 orders at Sephora but mine had the receipt stapled
2025-07-24 03:41:02
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Karina :
Same thing happened to me. My dasher had 3 sephora orders and delivered the wrong one. I was able to get partial refund.
2025-07-24 07:30:50
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sar :
That’s what you get for supporting rare beauty who supports a genocide.
2025-07-24 17:40:48
3
Jessica Techman :
Door dash sucks they deliver to the wrong address my order and they don’t want to refund my money for a order I didn’t receive
2025-07-24 02:14:02
5
Juli :
I was able to get a full refund because of this. I’m disappointed I don’t get the order I wanted
2025-07-24 05:51:05
3
Loops :
Girl I got the complete wrong perfume they also were no help. I have to go return it to get my money back but so annoying. Cause I tipped and paid for the delivery fee. Last time I use DoorDash for Sephora. Not worth it at all. You don’t get the promo either if you try to exchange it.
2025-07-24 03:51:15
8
🖤 :
wait wdym you can’t return them?
2025-07-24 01:01:49
2
Tasnia :
I don’t know why Sephora didn’t pack the orders. I’m pretty sure that’s what ULTA does when u order same day(through DoorDash) with them
2025-07-24 21:00:19
0
darla🍒 :
You could probably press help in doordash when you look in your order and they’ll usually have you attach the picture and you tell them there’s missing items, i assume its the same as when you’re missing items in a food order and they refund it?
2025-07-24 03:02:51
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Amardeep Ghuman :
I would’ve screamed
2025-07-24 00:58:06
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EsBee :
I got your order! I’m gonna DM you lol
2025-07-24 04:41:16
4
🤍 :
My door dasher gave me my receipt the one stapled to the bag and the original receipt
2025-07-24 12:39:02
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user6905832101924 :
I had a awesome Dasher ( male ) he got everything right
2025-07-25 18:20:37
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papiidylan :
They definitely mixed up your order with someone else’s. Also the names on the receipt didn’t even match the names on DoorDash for some reason so it made it confusing if we had multiple orders. I just matched the name with the amount of items and double checked for all my customers.
2025-07-25 20:20:32
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