Krystie
Region: US
Friday 25 July 2025 14:05:46 GMT
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Comments
Jean :
I get the excuse that it is digital. They don’t send cards anymore
2025-07-25 16:10:50
4
PeachCoCustoms :
how does your office handle patients refusing to give ID, insurance or SS#? Everything policy says we must have e for visit. Our patients act crazy our office manager chases them down in parking lot, gives them a GC to bring them back and not follow policy. 🤯
2025-07-27 02:19:05
1
brea681 :
oh I didn't know my appointment was at that time.
2025-07-27 23:02:37
1
Lee hope Spector :
I always carry my card in my wallet. U never know when u need it
2025-07-25 15:07:47
10
Regina Hershman :
people don't also give you all their insurance information. we need all your health insurance information.
2025-07-26 09:21:57
1
Victoria :
I've left work because I got hurt and left my purse in the rush, they just looked up my insurance in the database with no problem. it was er, but they told me all networks are connected as long as you have id. thankfully when I renewed my license I requested an email copy with my paper license on it so I had they in my email
2025-07-26 23:37:06
1
Dee Lynn❌ :
🙋🏻♀️front desk receptionist here… I can’t tellllll you how many times a day I hear “I don’t have my card” 🤷🏻♀️
2025-07-26 02:01:16
3
Annie Baldridge Jone :
I 100% agree with ppl needing to make sure they have those things BUT, doesn't My Chart have all that info? Mine does..So when I get to my appointment I just open my app and give info.
2025-07-26 01:55:45
1
Libby H. Chambers :
happens all the time. or my favorite: you have it on file
2025-07-25 16:33:50
2
Dana :
My old insurance didn’t send me a physical card. I had to go on the app and pull it up. I was so frustrated with it, I prefer physical cards cause it’s easier. My new insurance sent me a physical card, and I can pull it up on my app
2025-07-28 01:28:06
1
Angela R :
How do people not carry ID & insurance card??
2025-07-25 15:50:05
9
Laura Sarn :
When we make first time appointments, we always tell people to bring your insurance cards. They walk in the door & we ask them for it and they say I don’t have it. What do you mean, you’re a 1st time patient here why do you not have it with you?
2025-07-26 12:53:12
2
juhoffman106 :
Son was leaving for the dr yesterday. Reminded him to take it
2025-07-25 20:22:40
1
Jillybean :
Or the best one is when I’m speaking to the pt about their benefits and costs then they say oh well what about my new insurance?! WTH why didn’t you give it to the receptionist when she asked you if you had new insurance!!! Ugh
2025-07-26 18:17:32
1
StacyS80 :
My bestie and I went on a trip and we both told each other where our id and insurance cards are in case of an emergency. Like how do you drive without a license
2025-07-26 15:32:07
2
dawnbizer :
I frequently had patients say “ my card is in the car”. Why wouldn’t you keep it in your wallet??
2025-07-26 12:33:14
1
violetbreeze16 :
Amen !!! Registration person here !!!
2025-07-25 14:11:21
4
Jamie Olson :
That’s insane! I always have my ID and insurance card wherever I go. Always in my wallet. This is literally my mother though. She is one of those patients who just doesn’t care and tried to blame it on being old(72) and says oh just get me next time. It’s so fucking annoying a I don’t even work in reception anymore.
2025-07-25 16:12:48
1
Brian Anderson :
Girl yes 🙌🏻
2025-07-25 15:39:55
3
Justus :
And payments!!!
2025-07-26 18:17:26
1
scnicolai :
👍👍👍
2025-07-25 20:41:46
1
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