Hey Tom. We’re really sorry to hear about this, we’ve popped you a DM!
2025-07-28 09:58:27
81
scarecrow_hair :
‘We didn’t cancel your membership as we offered a free month, which we then didn’t actually give you and still took a payment’ 😂
2025-07-27 19:24:44
5055
Enemy of the State of Things :
Sydney world? I expect you of all people to do at least a rudimentary proof of your subs (also, the default “pop up one word at a time” subs are actually really bad for readability. Try to put subs up in cognitive units with punctuation if you care about your viewers)
2025-07-30 11:08:45
0
jae :
I know its not the point, but congrats on the baby!
2025-07-27 17:19:48
770
Esteban Gold :
Sign of a company not doing well sadly.
2025-07-27 19:50:39
6458
Elysian :
Wait until you find out about adobe. Signed up to pay monthly (get my free month) so I could edit my resume on a pdf. In the fine print they said it was a 12 month lock in contract but played monthly. And when you try and cancel you’re required to pay out the rest of the year. After 3 months of not paying they just stopped chasing
2025-07-28 04:41:15
54
Shugz :
you should try cancelling sky TV. it is impossible
2025-07-27 22:05:16
592
Darrall Alexander 〓〓 :
big companies don't have customers anymore. they're called victims 🤬
2025-07-28 06:52:11
76
Canopy Falls :
We need that same legislation to make leaving subscriptions easy.
2025-07-27 16:45:06
5941
plain_ham_sandwich :
it's £12. let it go..
2025-07-28 18:37:19
0
Kelley :
It’s particularly silly that they still charged you in June, because wasn’t their whole thing that they were offering you one more free month?
2025-07-27 18:59:02
887
Kirsty Baird :
Say you will take them to the financial ombudsman. They will refund you immediately.
2025-07-27 20:42:44
1061
Sara :
I had an annual membership with this company that would send you music records on a monthly basis. After half the year they went into administration, then changed management after a few more months. At that point my yearly subscription had expired but when they came back from the dead I emailed them asking them to either refund me or send me the equivalent amount of records that I HAD ALREADY PAID FOR via the annual subscription for the months they had been inactive. To which they replied - we can't do that cause if we refunded/sent products to everyone who was affected they wouldn't financially recover. So I basically gifted them 3-4 months worth of money
2025-07-27 18:41:53
24
Your own dedicated troll :
cineworld was right. U should have said no
2025-07-28 22:29:40
0
Ben ☩ :
It feels so short-sighted because instead of having a potential returning customer that recommends them, they’ve got an angry customer who will never come back, but hey at least they have an extra £12.. 🙄
2025-07-27 22:53:27
181
Liam :
wait they offered you a free month but then charged you that month and refuse to refund it? they offered it free anyway!
2025-07-28 04:05:19
679
Petrichor :
Potentially overthinking it boss - it’s only £12
2025-07-28 10:51:31
1
kickinwing :
Netflix made me so mad trying to get my card off of file I only use prepaid cards and gift cards now on any subscription service.
2025-07-28 02:58:39
47
PandoraNevermore :
I just cancelled the direct debit with my bank when they refused to cancel my card
2025-07-27 18:50:11
183
ferretto :
I always thought it was "funny" that the student loan company only communicate by phone or letter, *unless* you have a disability in which case they give you the secret email address
2025-07-27 18:24:45
449
Mango_J_Bluntwhaler 🇨🇦🏳️⚧️ :
Capitalism is a scam - always has been, always will be.
2025-07-28 12:58:56
6
BenMoller_lifts :
ngl sounds like your fault. basically every company has some sort of are you sure when you unsubscribe and not confirming it is just lazy and I'm not surprised they didn't cancel it
2025-07-28 03:08:55
6
Cathal 🇮🇪 :
I had an odeon membership and I just got poor and missed a payment and they canceled it for me 😂
2025-07-27 17:06:12
321
Jocelyn Studios 🐈⬛ :
the thing that shocked me is, do other countries not have direct debits?
2025-07-27 21:50:37
7
Stephen Campbell 🇬🇧 :
This is similar to “Beer52” took me ages to get off the subscription and had to do it via email and phone, they weren’t having it. Still to this day I’m harassed by emails and post from them trying to get me to re subscribe despite the fact I’ve asked to come of their mailing list several times
2025-07-28 05:50:08
7
To see more videos from user @tom_nicholas, please go to the Tikwm
homepage.