@dfdzig: A customer is threatening to sue us. #businessownership

DFDZig
DFDZig
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Region: US
Thursday 31 July 2025 17:22:18 GMT
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sosdetroit
Detroitkim :
I just finished big lawsuit over fraud - still waiting on verdict - but I photo documented everything and what I learned is take pre and post photos of EVERYTHING - you may never need them but may protect you from next guy like this
2025-08-02 17:12:20
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bert659
Robert :
You need to do a zero dollar quote/invoice. List everything you’re going to do to resolve and walk away. Make the client sign it.
2025-07-31 20:49:16
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sosdetroit
Detroitkim :
Money he’s trying to get $$$ from ins co or from you - he’s a fraudster watch out people they are everywhere !!
2025-08-02 17:13:27
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torontilla
Damian :
I’d say washing the bill was what he was after
2025-08-01 12:25:41
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richandwilling
RichAndWilling :
Why would you further that customers bad habits. Get the documents from that arborist. Tell that customer that if he would like he can see you in court. Businesses need to learn that they can in fact fire customers. No amount of give will ever satisfy that customer.
2025-08-03 04:14:32
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jh20997
JH :
Sorry that’s happening to you. Some folks
2025-07-31 17:47:56
1
dirtdobbermedia
DirtDobber Media :
I learned early that all money isn’t good money. Now, determining what’s good or bad money prior to initial service is a little trickier.
2025-08-02 15:00:19
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atbigmike
LivingTheDream :
Welcome to owning your own business.
2025-07-31 20:02:29
2
jamakndiablo
JaMaknDiablo :
There’s always that one, Always!!!
2025-08-01 01:26:30
1
epicrider111
EpicRider :
You should be fine, but maybe get the arborists “findings” in writing
2025-07-31 19:39:21
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chaosgobblin
The_Chaotic_Crafter :
Why would I sue my pressure washing guy over a little patch of dead grass? Easy fix when it's not 857 million degrees outside... I have a funny feeling it was a combination of chemicals and sun scorch. The guy did a really good job, and we hired them to do a few other odd jobs around the house because a good contractor is a hot commodity in my area and a little grass is NOT the end of the world.
2025-07-31 22:38:53
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sosdetroit
Detroitkim :
He’s literally just looking for a pay out settlement -
2025-08-02 17:12:48
2
jh20997
JH :
Will do this as a strategy to have their bills comp’d. you mentioned his bill was taken of, so he got a $600 job for free and now is leaning on you for a new landscape install. I’d cease contact and if he sues, he sues.
2025-07-31 17:51:17
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candaceglover1
Candace Glover625 :
😮
2025-08-02 15:15:22
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logancr082
Logan :
These are the kinds of customers that you fire because they aren't worth the headache. Sorry you're dealing with this. Best of luck
2025-07-31 17:36:16
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superdad1959
Carl Ericson786 :
Fire the customer. You don’t need bad customers.
2025-07-31 17:52:47
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mjohnsonfhk
mjohnsonfhk :
Guys just gonna do this to the next contractor. Bill his ass
2025-08-01 00:37:02
1
frankiegloxk
frankiegloxk :
Your always going to have a customer act like this first and foremost is always take pictures before and after of the property’s plants and surroundings it sounds stupid but I covers your ass when things like this happens
2025-08-01 00:27:09
1
bert659
Robert :
Japanese maples are one of the most resilient species around. I’ve seen one split and half and come back.
2025-07-31 20:48:07
1
mailbill60
mailbill60 :
Sometimes you just have to fire a customer.
2025-08-01 20:05:12
0
zsheatingandair
zsheatingandair :
It happens all the time there are shitty people in this world that will try and ruin your company just to get something for free
2025-07-31 22:57:24
0
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