Daily Mail Australia
Region: AU
Thursday 04 September 2025 23:28:47 GMT
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Muhib Khan :
I never speak to an AI I always write a prompt I need to speak to a human
2025-09-05 03:10:02
178
fromozland :
Australian banks are becoming American banks
2025-09-05 05:00:36
111
Mr Carter :
After 25 years you would dream of being made redundant, she would have been PAID, what is the problem!?
2025-09-05 07:03:11
17
Michael4444 🪽🪶🤍✨ :
I worked at the cba for 13 years and this is very common. They are the worst bank and even worse to work for.
2025-09-06 03:14:10
15
Rt :
Just ask that I thought you want to speak to human and that’s it
2025-10-21 08:09:06
0
Eliza🧚♀️ :
Greeed why do you need that much money
2025-09-05 10:29:25
6
Mama Luba 🍉🖤💛❤️ :
This isn't a new thing, many companies have been doing this. It's now hit the banks and this is shocking.
2025-09-06 04:08:40
5
justinpaulf :
The Chatbot sucks. I tried multiple times and it was so useless. Switched banks in minutes.
2025-10-14 14:20:36
0
bibbles2 :
When people go to customer service usually they are upset about something not working or etc. a chat bot does not know how to calm people down and it doesn't get people answers right away it just tells people to go to a manual.
2025-09-05 06:23:55
37
Dusan Salva :
😂😅😂 good out
2025-09-05 01:53:57
6
peter thompson :
good on her
2025-09-05 08:19:14
5
Ceals :
I got made redundant from Reject Shop after 17 years .. I had to train the person who was taking over my job 😬😬
2025-09-05 04:08:04
11
Hector Salamanca 🔔🔔🔔🔔 :
in another 5 yrs nobody's job will be safe from ai / robotics etc. Self driving cars, drones delivering things, etc
2025-09-05 00:50:54
14
Big T :
AMEX, CBA being doing this for 10 yeras now. I was one of those staff at cba that had to train Philippino staff that reached me.
2025-09-05 03:50:26
2
coldwater155 :
all banks are doing that telling the staff that it is improving thier work load only to be sent redundancy notice via email
2025-09-05 05:49:07
6
Catherine Bornaza :
Coming to Australia next week
2025-09-06 07:54:57
2
OlmateNightfox :
redundancy payout would be nuts though
2025-09-05 04:05:37
2
Hmmmm.... :
This bank is the lowest of all
2025-09-05 13:24:34
1
Brent :
I worked at CBA for six years, and my whole team was eventually made redundant after they introduced AI into credit card dispute transactions. Before that happened, we were moved to another department with a new team leader and asked to test the new system. Honestly, it was faster and more accurate than us manually processing disputes, so the change made sense even though it was tough on us. I’m with another company now and doing well, though I do sometimes wonder how long it will be before AI can step into this role too
2025-09-06 22:24:22
1
vic :
why is anyone surprised?
2025-09-05 01:25:14
32
Kennedy :
Should be owned by the Australian people still
2025-09-07 22:03:39
1
Aussie boy 🇦🇺 :
The government need to cap how much banks can make
2025-09-05 00:51:00
12
𝐑 𝐨 𝐬 𝐬 :
AI is NOT performative. It’s there to triage customers into the right call queue with a bit of general assistance to begin with. AI is only there for a better customer experience and CANNOT replace human interaction
2025-09-06 14:17:30
1
Just cute stories not reality :
Been there had that done to me 🙏😞
2025-09-05 12:44:52
1
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