@cakesbyale: Storytime 👀 If you’ve followed me for a while, you know I’m all about positivity ✨ I don’t want this to be negative at all, just one of those wild cake moments I had to share with you all 🍰😅 #storytime #cakedecorating #cakesbyalejandra #customerstories

Cakesbyalejandra
Cakesbyalejandra
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Region: US
Wednesday 01 October 2025 00:42:35 GMT
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nelastar01
Nelastar :
The "yu" said everything i needed to know about this girl
2025-10-02 07:42:24
460
lifeofthee.party
jay4jiya🧸 :
mind you its a 7inch cake, how big does she expect the toppers to be? 😒
2025-10-01 02:04:34
496
jonae2222
youknowthenae.m :
I get what people saying about her needing to mention that the cake wouldn’t look exactly like the inspo photo, but let’s be real if you’re not a baker, you can’t really speak on what’s realistic. Why would anyone expect another baker to recreate someone else’s exact work? And even then, when the customer said she didn’t like how the bags looked or that the money should’ve been greener, the baker was willing to fix it. The customer chose to cancel before giving her that chance. She wanted a full refund and still wanted a cake she wanted both. And that’s not how it works. If you read someone’s policy and agree that deposits are non-refundable, you can’t turn around expecting all your money back. She was lucky to even get half, because most bakers wouldn’t refund anything once work has started. Also, if you really know what a 10-inch cake looks like, then you know that’s not what was pictured. A 10-inch cake costs more because it feeds more people. She told the baker 15 people not 15 to 20, not 15 to 30 just 15. That’s why she got quoted for a 7-inch cake. The only real miscommunication here came from the customer’s side. At the end of the day, she tried to make the baker look bad instead of taking accountability. The baker even said this was the first time something like this has happened. If you don’t like something, there’s a professional way to handle it not bashing someone online. Y’all don’t pull this same energy with Walmart or Sam’s Club. You get what you get and keep it moving. Small business bakers pay for everything out of pocket supplies, time, labor so yes, it’s going to cost more. If you want grocery store prices, stick to grocery store cakes.
2025-10-30 00:35:12
0
prettyyunknowuser
lani💞 :
why is the deposit non refundable if your not even making the cake all the way till you get the full payment.?
2025-10-02 01:00:33
1
nacyy23
nacy23 :
wow this is mentally draining for me just hearing the story. sorry you had that experience. this is why im afraid to start my baking business 😭
2025-10-01 03:04:26
376
kayladamon71920
kayladamon71920 :
Ugh this made me exhausted too I dislike customers like this after trying to please them over and over. The struggle of being home bakers 🤦🏻‍♀️at least you stayed strong and took it like a professional because I would’ve probably cried and gave up 🙈 anyway I love your videos and work it’s truly inspirational 🥰
2025-11-03 04:49:54
0
michellessweetsandcrafts
Michelle Victoria :
Girl the “I can pull up” message would of sent me. You have the patience of an angel. So sorry you went through this!
2025-10-01 09:53:46
421
anires.g
Rina G :
I hate to play devils advocate, I think your a fantastic baker and I love double work. I will say the cake you made has a lot of details done differently from the inspo. I can understand both sides. You wanting to make sure the cake is paid before you spend all the time creating it but also the customer wanting to make sure the cake is exactly what they want before the day of their event so there is no disappointment. Maybe making the time window longer? Giving yourself an extra day before pickup to have the cake completed in case you have to remake it? Just a thought
2025-10-02 01:32:29
34
cinnamonngirl
Giulyanna Guerra :
I waited for the policies list😔😔😔
2025-10-02 00:30:15
77
megandunroe
Megan Dunroe :
You are so professional girl!! She 100% was just trying to get free/discounted stuff.
2025-10-01 02:06:13
633
indry_xo
indry :
You’re way too patient with her..I would’ve just kept sending her screenshots of the policies she agreed too 🤣
2025-10-01 02:40:43
543
abcberries
Amber Renée 💕 | SAHM & Baker :
People are so WEIRD!! I really hate that you had to deal with this but you handled it so professionally! God works in mysterious ways and you’ll definitely win that dispute charge!
2025-10-29 23:35:00
0
bedipped
Be Dipped :
The audacity of people is truly astounding.🙄I’m sorry this happened hun 🤍
2025-10-01 03:34:24
226
samanthadaissysweets
SamanthaDaissySweets🧁🍪🥧 :
MAKE CUPCAKES!!!🙃🙃are people 🤬
2025-10-01 06:47:21
36
mylifeiswhateveriwant
mylifeiswhateveriwant :
Mind you, she could have EASILY gotten a cake from like Walmart or something
2025-10-16 03:15:22
4
_h3llo0
H3llo03112 :
Honestly it shouldn’t be any of her concern if you resold the cake. Even if you sold it for full price. So fucking what? It’s very clear she wanted a free cake from the beginning trying to play victim, but I’m glad you stood firm and professional. At the end of the day you sold your cake and you kept your deposit. I know that dispute was not favored to her😂
2025-10-03 14:04:29
6
meganboggs4
Megan Boggs :
“Saddle up buttercup” iconic shirt for this story 😂
2025-10-06 23:54:08
65
sweetlil_pancakes
Sweet Lil' Pancakes :
ON POINT FRIEND, ON POINT!!!! I GOT YOU💪😂
2025-10-01 01:02:40
19
turkitis16
turkitis16 :
That's insane! She 100% wanted a free cake from the beginning. And that favt she said she had an issue with a previous baker... She probably was trying to get a free cake from her too. 🙄 I'm glad you stayed firm and did what you needed to through and through.
2025-10-01 05:18:58
317
cclarrissaa
china clarrissa :
I thought your little sign said “muy” and I was like muy que?? Then i realized it’s mirrored, that says yum, because it’s your kitchen
2025-10-01 01:24:06
516
_ann.tv
_Ann.tv :
You also don’t need to explain yourself on what you decide to do with the cake she isn’t paying.
2025-10-01 22:18:04
36
honeycombcakesbybee
Honeycomb Cakes by 🐝 :
Lord don’t let these type of customers find me! You are the sweetest and better than me! I don’t know how I would have been able to handle this because I can’t and won’t do the back and fourth
2025-10-01 02:18:15
174
adrianacortes01
Adriana 👩🏼‍🍳 :
Im a baker in CA. For me I feel you went through a long conversation yourself repeating her over and over. I would of blocked her the next day with no refund at all just for taking that time away and stressing you out. The cake was exactly like the inspo pic.
2025-10-01 02:22:42
178
snazzyleen
LEEN🍒 :
Never in my life have I met so many entitled, rude and arrogant people until I moved to Phoenix LOL especially in Scottsdale. I’m not not even surprised but you were so professional and I think you handled it well.
2025-10-02 07:06:44
49
rylatto
rya :
I’ve gotten multiple cakes from you & from start to finish, communication is very clear. Never had any issues and loved the cake every time, you’re an amazing baker! 💕 sorry this happened to you.
2025-10-02 19:25:46
158
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