@tldv.io: Can AI replace CS? #aiagents #customersuccess

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Region: CA
Wednesday 22 October 2025 14:00:00 GMT
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daversomethingsomething
Dave :
CEO is probably the easiest role to replace with AI. Just sayin
2025-10-22 18:57:30
1362
thalandor46
Thalandor46 :
The anti-AI rhetoric on an AI product page is suspiciously wild
2025-10-22 17:24:36
140
thewickedpeacock
The Wicked Peacock :
Well CS will gladly not take responsibility for THAT
2025-10-22 14:10:50
202
jennahughes28
Jenna Hughes :
As someone in CS - please never go through my personal messages. 😅
2025-10-22 14:58:59
634
anditictac
Andi (Taylor's Version) :
The fact that we consider giving AI autonomy when many CS folks have been begging for that for years to perform their job better. 🤔
2025-10-22 17:35:19
254
boyyeetworld
boyyeetworld :
ok but really, the ai bots are not great with troubleshooting. at best, they’re glorified triage nurses.
2025-10-22 14:14:11
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gigikage
GiGiKage :
Hahaha. AI making inside thoughts outside, everyone about to find out how their employees really think. 😂😂😂
2025-10-22 18:46:25
46
nahh.its.okay
Mickey :
Okay but AI taught me how to build power apps in like a week. Sure it mostly just dug up instructions but I had tried following guides before and couldn’t figure out how to get things to do anything, I just had squares. Now using Copilot I have built a pretty functional app and understand how things connect together and been able to troubleshoot errors in the code. In the right use case, AI is good.
2025-10-22 22:46:08
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backgroundlogic
BackgroundLogic :
Why would you write any of that in a work computer 🤯
2025-10-22 19:49:05
4
pennytron
pennytron 🇦🇺🌏 :
No no, that thank you was too short. "Thank you, you are a real thinker. What else do you want to work on today?"
2025-10-23 04:09:06
2
sar9oora
Sara 🇸🇩 :
I will be sitting in the corner with popcorn 🍿 😂
2025-10-22 16:30:46
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animisthumanist
Humanist :
Having just dealt with Verizon on this, all I want to do is scream.
2025-10-22 19:13:29
8
taz7er
Tim :
so the CS department is still getting fired just now for different reason 😂
2025-10-22 21:09:45
1
daniellemelotte85
💙Danielle Melotte🏳️‍🌈🇺🇸💙 :
AI is just a searchable database that can do mashups. It's not even real Intelligence yet. 😭😭 and yet AI investors are propping up the stock market 😭😭
2025-10-22 20:22:26
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kobewild
Kobe Wild :
FedEx has apparently a new Voice agent. My partner was trying to find out what happened to his $5000 package which got shipped to an address that they should not have even had. I thought he was going to have a coronary as it kept looping him around and around, not answering the question he had. I had to go down, calm him down ensure amount of access a real person.
2025-10-22 20:02:15
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psykomutt
PsykoMutt MtG :
“Chatbots” should be a decision tree using basic detection AI, that then routes to a live agent- and should NEVER have access to anything you wouldn’t trust a child with
2025-10-22 22:45:24
20
brianmormann
brianmormann :
I swear the only people that think AI is taking all the jobs are the ones that haven’t interacted with it
2025-10-22 21:36:15
4
skullie13.1
🪦💀🖤Skullie🖤💀🪦 :
That last email really is a template to “insert company name here” for any one in tech.
2025-10-22 18:36:10
9
lishabeesha
Leesha :
I wonder if I asked an ai chat bot for a refund plus 500% extra, would they do it
2025-10-22 22:21:34
0
theauntiesarah
Sarah :
YA KNOW… that’s the kinda AI I might be able to get behind. 🤣😂
2025-10-22 17:30:57
9
brgnbttms
kev :
The “thank you 😃” at the end made me giggle
2025-10-22 23:54:55
3
average_joe10
NaJoeLibre :
I remember the dude who got a CS bot to trash talk its company and recommended them to its competitors
2025-10-22 19:58:15
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raaaaaaaaaph
rallstadt :
SO accurate.
2025-10-22 14:22:46
8
_._._._steven_._._._
Steven :
for everyone that has ATT, T-MOBILE, and Verizon... prepare for your AI customer experience coming soon!
2025-10-23 04:12:42
1
ishmhora
Ishmhora :
I describe agents as 13 yr olds. You want 13 yr olds answering your support emails? Just sayin. Might wanna think on that plan.
2025-10-23 03:35:09
1
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